Senior Specialist, Supply Chain Management

MSD; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A leading pharmaceutical company in Singapore is seeking an experienced Manager of Supply Chain Management to lead the order management and shipping documentation processes. This role requires over 5 years of experience in supply chain management, especially in the pharmaceutical industry. The ideal candidate will have excellent analytical and managerial skills and will be responsible for driving operational improvements and meeting compliance requirements. This position offers a full-time role with a hybrid working environment.

Benefits

Hybrid work arrangements

Employee benefits

Opportunity for visa sponsorship

Qualifications

• More than 5 years of experience in supply chain management.
• Experience in managing multiple planning systems and familiarity with SAP ECC.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead a team overseeing order management and shipping documentation activities.
• Ensure adherence to order fulfillment standard work.
• Monitor, review, and analyze key performance indicators.

Skills

Adaptability

Analytical Thinking

Cross-Functional Teamwork

Inventory Management

Order Management

Data Visualization

Education

Bachelor's degree in Supply Chain Management or Business Administration

Tools

SAP ECC

PowerBI

Job description

Job Description

Manager Supply Chain Management Order Management & Shipping

Job Summary

We are seeking an experienced and dynamic individual to join our team as a Manager of Supply Chain this role you will be responsible for leading a team of Specialists overseeing order management and shipping documentation activities across Asia Pacific Markets and Sites. You will collaborate with cross-functional teams (incl. sites markets and BSC team etc) to provide operational support for order management and shipping documentation. The role also involves identifying and driving operational improvement opportunities and ensuring our company APS operations complies with audits and requirements.

Responsibilities

Order Management & Shipping Documentation

Coach and support Order Fulfilment and Shipping Documentation Specialists in day-to-day operational activities.

Oversee and manage the end-to-end Order Fulfilment process ensuring efficient and timely order processing according to the planning calendar. Track and delivery of orders through close collaboration with cross-functional teams (Sales Operations Logistics etc).

Ensure adherence to Order Fulfilment Standard work and compliance with related audits on Order-to-Cash / Source-to-Settle (OtC / StS) processes.

Ensure accurate and timely execution of transactions in the ERP system (COMET SAP) for inbound and outbound shipments.

Responsible for the shipping documentation process ensuring accuracy and completeness of invoices packing lists and customs-related paperwork.

Monitor review and analyse key performance indicators (KPIs) to identify areas for improvement.

Implement best practices and leverage technology solutions to enhance efficiency reduce errors and optimize resource utilization.

Escalate to SCM HubOps Director for sponsorship and support in driving operational efficiencies.

Provide support to cross-functional teams as the steward for OtC / StS processes.

Corporate Audit and Compliance Requirements

Ensure compliance with corporate and other audit requirements.

Collaborate with cross-functional teams within the region to meet compliance requirements.

Drive Operational Improvements

Provide coaching to drive process improvement and enable knowledge sharing on COMET order management process.

Collaborate with the Global CoE and Process Subject Matter Expert to introduce new processes or enhancements to OtC / StS functions.

Ensure maintenance and adherence to AP SCM SOPs and Standard work within the OtC / StS space.

Requirements

Bachelors degree in Supply Chain Management Business Administration or a related field is preferred.

More than 5 years of experience in supply chain management in the pharmaceutical manufacturing or FMCG industry with a focus on Order Fulfilment Order management and process improvement.

Experience in managing multiple planning (ERP) systems and interfaces; familiarity with SAP ECC is preferred.

Excellent communication and interpersonal skills with the ability to collaborate effectively in a matrix environment.

Strong analytical and problem-solving skills with the ability to analyse complex data and derive insights.

Ability to prioritize and handle multiple tasks in a fast-paced environment.

Knowledge of applicable regulations divisional policies / guidelines document control record management and training administration.

Understanding of Data Visualization tools (like PowerBI) is preferred.

Who we are

We are known as Merck & Co. Inc. Rahway New Jersey USA in the United States and Canada and MSD everywhere else. For more than a century we have been inventing for life bringing forward medicines and vaccines for many of the worlds most challenging diseases. Today our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here you have that opportunity. You can put your empathy creativity digital mastery or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving so if you are among the intellectually curious join usand start making your impact today.

Search Firm Representatives Please Read Carefully

Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship :

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Required Skills

• Adaptability
• Analytical Thinking
• APICS CPIM
• Budgeting
• Business Administration
• Change Control Management
• Cross-Functional Teamwork
• Data Analysis
• Data Visualization
• Data Visualization Tools
• Demand Forecasting
• Detail-Oriented
• Inventory Management
• Invoice Review
• Key Performance Indicators (KPI)
• Logistics Management
• Management Process
• Order Management
• Personal Initiative
• Process Improvements
• Production Scheduling
• Regulatory Compliance Consulting
• SAP ERP Central Component (SAP ECC)
• 4 more

Preferred Skills

Job Posting End Date

10 / 10 / 2025

Required Experience

Senior IC

Key Skills

Procurement,Lawson,SAP,Supply Chain Experience,SAP APO,SAP Supply Chain Management,Production Planning,SAP ERP,ERP Systems,Logistics,Manufacturing,MRP

Employment Type

Full-Time

Experience

years

Vacancy

1