Senior Solutions Engineering Leader — Remote-First, CPaaS/CCaaS

TWILIO SINGAPORE PTE. LTD.; Remote; SGD 100,000 - 125,000; Full time

Job summary

A global communications leader seeks a Sr Manager, Solutions Engineering to lead a team of Solutions Engineers in Singapore. The role emphasizes cross-functional collaboration with the sales leadership team and requires a minimum of 7 years in SaaS or CPaaS. The successful candidate will focus on building high-performance teams while being involved in strategic decision-making and customer success. This position offers remote work with an anticipated travel commitment of approximately 35%.

Benefits

Competitive pay

Generous time off

Ample parental and wellness leave

Healthcare benefits

Qualifications

• 7+ years of relevant work experience within SaaS or CPaaS.
• 3+ years of leadership or senior contributor experience.
• Proven track record of building high-performance teams.

Responsibilities

• Partner with sales team to set strategy.
• Build programs for team acceleration.
• Attract and develop Solutions Engineers.

Skills

Leadership

Communication skills

Problem solving

Tech-savvy with cloud platforms

Sales methodologies

Education

BS in Computer Science or equivalent

Tools

Amazon Web Services

Google Cloud

Microsoft Azure

Job description

A global communications leader seeks a Sr Manager, Solutions Engineering to lead a team of Solutions Engineers in Singapore. The role emphasizes cross-functional collaboration with the sales leadership team and requires a minimum of 7 years in SaaS or CPaaS. The successful candidate will focus on building high-performance teams while being involved in strategic decision-making and customer success. This position offers remote work with an anticipated travel commitment of approximately 35%.