Senior Service & Operations Researcher - Public Sector

RMA CONSULTANTS PTE LTD; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A research consulting firm in Singapore seeks a Researcher to design and conduct research that supports public sector service enhancement. The ideal candidate will have strong analytical skills, excellent communication capabilities, and experience in market research. Responsibilities include managing research projects and facilitating stakeholder discussions related to Service, Operations, and Enforcement Management. If you are interested, please contact the provided email to apply.

Qualifications

• Strong analytical skills are essential.
• Excellent communication skills to engage stakeholders.
• Interest in Service, Operations, and Enforcement Management.
• 2 to 3 years of experience in customer insights or market research is a plus.

Responsibilities

• Design and conduct research to support public sector development.
• Communicate insights to enhance service and operations.
• Manage quantitative research and collaborate with agencies.
• Facilitate discussions and learning interventions for practitioners.

Skills

Analytical skills

Written communication

Oral communication

Stakeholder management

Teamwork

Job description

A research consulting firm in Singapore seeks a Researcher to design and conduct research that supports public sector service enhancement. The ideal candidate will have strong analytical skills, excellent communication capabilities, and experience in market research. Responsibilities include managing research projects and facilitating stakeholder discussions related to Service, Operations, and Enforcement Management. If you are interested, please contact the provided email to apply.