Senior/Sales Specialist

Merry Electronics (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading electronics company in Singapore seeks a motivated account manager to enhance customer relationships and business growth. In this role, you will identify key customer needs and collaborate with various teams to develop strategies. Candidates should have a degree in engineering or business, with 3-5 years of relevant experience, and be proficient in English and Chinese. This position offers an opportunity to work independently and travel 15% of the time.

Qualifications

• 3-5 years of experience in key account management, preferably in contract manufacturing.
• Proficiency in written and verbal English and Chinese.
• Ability to work independently with minimal supervision.

Responsibilities

• Serve existing customers and identify growth opportunities.
• Collaborate with business teams to develop strategies for key business categories.
• Provide pricing analysis and generate quotations for project bidding.

Skills

Adaptability

Customer Focus

Problem-solving skills

Excellent teamwork and leadership skills

Education

Degree/diploma in engineering, science, or business-related field

Tools

Microsoft Office

Job description

We are looking for a highly motivated individual to join our account management team. As part of our global team, you will work alongside talented and proactive account management professionals to serve our key customers and enhance their business standing. You will focus on identifying customer needs and developing strategies to maximize our growth in the identified customer and application segments. You will also work closely with our business unit managers, supply chain, R&D, and manufacturing teams to attract and win projects from our key customers.

Competencies:

• Adaptability - Ability to adapt to changes in the work environment; ability to handle conflicting demands; ability to adjust methods according to actual circumstances; ability to cope with frequent changes, delays, or unexpected events.
• Customer Focus - Committed to meeting the expectations and needs of internal and external customers; able to obtain first‑hand customer information and use it to improve products and services; always customer‑centric; able to build and maintain effective relationships with customers, winning their trust and respect.
• Morality/Values and Integrity/Trust - Uphold core values and act in accordance with them regardless of good times or bad; do not blame others for your mistakes, nor distort the facts for personal gain or protection; be consistent in word and deed.
• Judgment - Demonstrate willingness to make decisions; demonstrate reasonable and accurate judgment; support and explain the reasons for decisions; involve the right people in the decision‑making process; make decisions in a timely manner.
• Peer relationships - Able to quickly find common ground and solve problems for the benefit of everyone; regarded as a team member and enjoys cooperation; easily gains the trust and support of peers; being candid with peers.
• Prioritization - Dedicate your and others' time to important things; quickly grasp the key few things and ignore most of the trivialities.
• Problem‑solving skills - Effectively solve difficult problems using rigorous logic and methods; explore all possible sources of answers; uncover hidden problems; excel at honest analysis; looks beyond the obvious and doesn’t stop at the first answer.

Responsibilities:

• Serve existing customers and identify growth opportunities.
• Collaborate with the business team to develop and implement strategies for key business categories and key customers, based on the company's development direction.
• Work closely with business units/business development managers during the Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) phases.
• Participate in and support business unit managers during the project development phase.
• Provide pricing analysis and generate quotations for project bidding.
• Collaborate with various functional departments to provide operational support to customers throughout the entire lifecycle of awarded projects.
• Build long‑term relationships with customers.

Requirements:

• Degree/diploma in engineering, science, or business‑related field
• At least 3‑5 years of experience in key account management. Those familiar with the contract manufacturing environment will be given priority consideration
• Proficient in written and verbal English and Chinese to liaise with our Taiwan headquarters
• Able to work independently without direct supervision
• Extensive experience in building relationships with key decision‑makers and influencers, including experience in closing complex deals with customers
• Adaptable and capable of multitasking and managing effectively
• Proactive and a good problem solver
• Excellent teamwork and leadership skills
• Proficient in Microsoft Office
• Travel required: 15%