Senior/ Property Officer (Township)

CPG Facilities Management Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable facilities management company in Singapore is seeking a dedicated Property Manager to oversee property upkeep and manage stakeholder interactions. Responsibilities include ensuring compliance with regulations, planning cyclical maintenance, and addressing residents' feedback. Candidates should possess a relevant diploma or degree, with a minimum of 2 years' experience in property management. This role requires excellent communication and interpersonal skills and may require work beyond normal hours.

Qualifications

• Minimum 2 years of relevant work experience in managing township properties/operations.
• Strong understanding of public housing estate management, government regulations, and compliance standards.
• Dynamic, empathetic, and able to work beyond normal hours.

Responsibilities

• Oversee property upkeep and manage residents' feedback and inquiries.
• Deliver excellent services to residents and stakeholders.
• Ensure compliance with Service Agreements and Town Council Management Report.
• Plan and supervise maintenance of the estate.
• Support compliance with Workplace Safety & Health Act.

Skills

Communication Skills

Interpersonal Skills

Teamwork

Proficient in MS Office

Education

Diploma or Degree in Real Estate, Building Management, Facilities Management, or related discipline

Job description

This role includes overseeing property upkeep, managing residents/tenants feedback and enquiries, supervision of pest management, estate inspections and ensuring compliance with all relevant regulations, leads the proper administration of the division, including cost management, verification of work done and performance management of vendors. Your job responsibilities include but not limited to the following:

1. Work closely with the senior management, Members of Parliament (MP) and grassroot leaders in the management, preventive maintenance and improvement of the common areas of the public housing estates and commercial properties.

2. Deliver excellent services to the residents, grassroot leaders and MP.

3. Ensure all contractual obligations of the Service Agreements are fully complied with, attainment of green band ratings in cleanliness and maintenance scores in Town Council Management Report (TCMR) and related indicators in Municipal Satisfaction Surveys (MSS).

4. Plan and supervise the cyclical maintenance of the estate, including regular maintenance of the water pump, roof top, lifts, pump rooms, lamp posts, bin centres and installation works, etc are carried out in conformance with all building, security and statutory requirements.

5. Support works and services carried out within the Town comply with the Workplace Safety & Health (WSH) Act and Authorities’ requirements.

6. Supervise and ensure Pest Control Officers engaged by Council regularly treat, deter and cull pests in our estate, in accordance with contractual obligations.

7. Supervise and ensure the prompt attention to residents’ feedback by vendors, verification of work done and timely payment to vendors.

8. Engage residents, grassroot leaders and MP to plan and supervise improvement and upgrading projects such as construction of covered linkways, upgrading of children playgrounds and Neighbourhood Renewal Program (NRP) and etc in the HDB estates.

9. Assist to handle both Property Management and Project Management Services and be familiar with the various procedures of applications, submission processes and enforcement matters.

10. Any other tasks / projects as assigned by the management.

Job Requirements

1. Diploma or Degree in Real Estate, Building Management, Facilities Management, or a related discipline.

2. Minimum 2 years of relevant work experience in managing township properties/operations.

3. Strong understanding of public housing estate management, government regulations, and compliance standards will be advantegous.

4. Excellent communication and interpersonal skills to engage different stakeholders - residents, grassroots leaders, and agencies/ministries.

5. Dynamic, empathetic, team player who works well with people from all different levels.

6. Proficient in MS Office.

7. Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required & start work immediately or within short notice.

*Only shortlisted candidates will be contacted for an interview.