Senior Program Administrator

FLEXTRONICS MANUFACTURING (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global manufacturing leader is seeking a professional to develop and manage customer relationships in Singapore. The role involves ensuring compliance with customer targets and troubleshooting accounts receivables. Candidates should possess a Bachelor's degree and strong analytical and communication skills, with an understanding of New Product Introduction being a plus. Experience in the medical devices sector is advantageous but not compulsory.

Qualifications

• Good understanding of New Product Introduction and Ramp-Up activity.
• Experience in the medical devices industry is advantageous but not compulsory.

Responsibilities

• Develop and manage customer relationships through reviews.
• Coordinate actions for compliance with customer targets.
• Monitor and report troubleshooting of accounts receivables.

Skills

Analytical skills

Communication skills

Education

Bachelor's Degree in related field

Job description

Responsibilities

• Mainly responsible to develop and manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
• Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
• Monitors, reports and coordinates any troubleshooting of accounts receivables (AR) and accountable to maintain price book in Baan.
• Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements
• Participate on continuous improvement projects to increase profitability.
• Coordinates with the CFT the generation of reporting and analytical information for decision-making with the client (materials, quality, testing, etc.)
• Coordinates with the CFT the data collection for quotes or requotes for existing customers and manage the resolution of problems or extraordinary situations with shipments of product, this does not include day-to-day activities
• Coordinates with the CFT and/or escalates to the functional areas, the troubleshooting of on time delivery of products (OTD) and work on the forecast acceptance process and communicates the commit of the operation and impact to the customer. (Material Shortages, Can Do, E&O, capacity, plan shipments, etc.).
• Other relevant task as assigned

Job Requirements

• Bachelor's Degree in related field
• Good understanding on New Product Introduction and Ramp-Up activity
• Execellent analytical and communication skill
• Experience in medical devices industry is advantageous but not compulsory