Senior Product & Application Engineer

JDA WMS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a Senior Product and Application Engineer. This role involves bridging customer needs with R&D and support teams to drive product innovation and provide technical support. Candidates should have at least 5 years of experience in technical environments and a relevant degree. The role supports product launches and customer engagements, making it essential for candidates to have expertise in the semiconductor backend industry. Interested applicants should submit their resumes and expected salaries.

Qualifications

• Minimum 5 years in a complex technical or engineering environment.
• 3 years in product support or customer-facing technical roles.
• Experience in the semiconductor backend industry required.

Responsibilities

• Support new product introductions, including launches and demos.
• Collect process insights from customer sites.
• Act as technical interface for key accounts.

Skills

Technical support

Product innovation

Customer engagement

Problem-solving

Education

Diploma or Degree in Mechanical, Electrical, or Mechatronic Engineering

Job description

Role Overview

We are looking for a hands‑on Senior Product and Application Engineer to bridge customers, R&D, and regional support teams. This role focuses on product innovation, technical pre‑ and post‑sales support, and driving successful product introduction within a complex manufacturing environment.

Key Responsibilities

• Collect process, production, and competitor insights directly from customer sites.
• Identify and propose new product ideas and innovations to strengthen the product and service portfolio.
• Support new product introductions, including launches, demos, trade shows, and customer evaluations.
• Conduct feasibility studies and support customer sample builds.
• Participate in R&D activities covering product definition, requirement engineering, and testing (in‑house and on‑site).
• Define software requirements and feature enhancements using structured tools (e.g. JIRA).Build strong technical expertise through close collaboration with Product Line, R&D, and global support teams.
• Conduct product evaluations, benchmarking, and customer demonstrations.
• Support Sales and Commercial teams during pre‑sales engagements.
• Act as the primary technical interface for assigned key accounts.
• Provide timely technical updates and guidance to Sales and CPM teams.
• Investigate on‑site issues and work closely with Software and Hardware Engineering to resolve problems efficiently.
• Maintain and troubleshoot demo equipment when required.
• Deliver technical training to Field Service Engineers and customers on existing and upcoming platforms.

Requirements

• Diploma or Degree in Mechanical, Electrical, or Mechatronic Engineering.
• Minimum 5 years in a complex technical or engineering environment & 3 years in product support or customer‑facing technical roles.
• Experience in the semiconductor backend industry is required; Flip Chip process knowledge is a strong advantage.

If interested, please submit your application to [e-mail] with your expected salary and resume.

We regret that only short‑listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838