Senior / Patient Service Associate, Medical Centre

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for someone to provide exceptional customer service, manage registrations, appointment scheduling, and assist clinical staff with patient-related activities. Ideal candidates should have a diploma or equivalent qualifications, relevant experience in customer service or healthcare, and proficiency in MS Office. This role is essential for the efficient management of clinic operations.

Qualifications

• Proficient in MS Office applications.
• Relevant experience in healthcare, hospitality or customer service industry is advantageous.
• Customer-oriented with good communication and interpersonal skills.

Responsibilities

• Provide excellent customer service to ensure smooth operations of the clinics.
• Perform registration, appointment scheduling, and cashiering duties.
• Assist nursing and clinical staff on patient-related activities.

Skills

Customer-oriented

Good communication skills

Interpersonal skills

Education

Diploma/ Nitec in Service Skills/ GCE ‘O’ Level

Tools

MS Office

Job description

You will provide professional and excellent customer service to ensure smooth operations of the clinics. You will perform frontline duties involving registration, appointment scheduling as well as cashiering. You will also assist the nursing and clinical staff on patient-related activities.

Requirements

• Diploma/ Nitec in Service Skills/ GCE ‘O’ Level

• Relevant experience in healthcare, hospitality or customer service industry will be advantageous

• Proficient in MS Office applications

• Customer-oriented with good communication and interpersonal skills