Senior Patient Service Associate - Fast-Paced Healthcare

National University Polyclinics; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Senior Customer Service Associate to provide exceptional service in a fast-paced environment. Responsibilities include managing appointments and addressing inquiries. The ideal candidate holds a diploma and possesses good communication skills, with prior experience preferred. A cheerful personality and the ability to work under pressure are essential for this role.

Qualifications

• Fresh graduates are welcomed.
• Preferably 1 to 2 years’ experience in healthcare or service industry.
• Computer literate.

Responsibilities

• Deliver excellent customer service to callers.
• Provide timely and appropriate information.
• Book or reschedule appointments.

Skills

Fluent English communication

Interpersonal skills

Ability to multi-task

Good typing skills

Education

Minimum Diploma in any discipline

Job description

A leading healthcare institution in Singapore is seeking a Senior Customer Service Associate to provide exceptional service in a fast-paced environment. Responsibilities include managing appointments and addressing inquiries. The ideal candidate holds a diploma and possesses good communication skills, with prior experience preferred. A cheerful personality and the ability to work under pressure are essential for this role.