Senior Patient Service Associate, Business Office (Billing & Claims)

Singapore General Hospital; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a detail-oriented individual responsible for timely processing of patient bills and claims. You will handle patient enquiries and provide administrative support, while also participating in Quality Improvement projects. Candidates should possess a diploma and ideally have 1-2 years of relevant experience. Strong interpersonal skills and meticulousness with numbers are essential.

Qualifications

• 1-2 years of relevant experience preferred.
• Highly motivated and adaptable to change.

Responsibilities

• Ensure timely processing of patient bills and claims.
• Check bill accuracies and review completeness of patient documents.
• Handle patient enquiries relating to bills, claims and payments.

Skills

Strong interpersonal skills

Attention to detail

Customer-oriented

Education

Diploma

Job description

Overview

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Responsibilities

• Ensure timely processing of patient bills and claims.
• Check bill accuracies and review completeness of patient documents for medical claims.
• Handle patient enquiries relating to bills, claims and payments.
• Provide administrative support to the department.
• Participate in Quality Improvement projects and End User System testing.

Qualifications

• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers