Senior Patient Service Associate

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking individuals to assist doctors during patient consultations and facilitate patient visits. Responsibilities include scheduling appointments, handling billing transactions, and addressing patient inquiries. Ideal candidates should possess at least a GCE 'N' Level qualification, and experience in customer service or healthcare is an advantage. Availability for alternate Saturday shifts may be required.

Qualifications

• At least GCE 'N' Level qualification.
• Experience in customer service or healthcare is advantageous.
• Available for alternate Saturday duty.

Responsibilities

• Assist doctors in consultation rooms during patient reviews.
• Facilitate patient visits by scheduling appointments.
• Complete billing transactions and handle patient inquiries.

Education

GCE 'N' Level qualification

Job description

Select how often (in days) to receive an alert:

KK Women's and Children's Hospital Pte. Ltd.

Job Category: Ancillary

Job Description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients’ visits by scheduling appointments, completing billing transactions and attending to patients’ enquiries.

Job Requirements

• At least GCE ‘N’ Level qualification
• Applicants with work experience in the customer service/healthcare industry will have an advantage
• May be required to perform alternate Saturday half day duty