Senior Manager, Mental Health Primary Care Development

AGENCY FOR INTEGRATED CARE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A healthcare organization in Singapore is seeking a seasoned professional to oversee the service planning and development of primary care-led mental health programmes. The role requires at least 10 years of experience in primary care with significant management experience. Responsibilities include strategic implementation, stakeholder collaboration, and programme evaluation. Ideal candidates will possess strong analytical and project management skills, along with a Bachelor's Degree in a healthcare-related discipline.

Qualifications

• At least 10 years' experience in primary care or community development.
• 5 years' management experience in healthcare/social care.
• Experience in multi-agency work and programme management.

Responsibilities

• Support strategic implementation of mental health services.
• Present findings to senior management.
• Build trust with stakeholders to improve service planning.

Skills

Strong analytical skills

Problem-solving skills

Project management skills

Negotiation skills

Communication skills

Education

Bachelor's Degree in healthcare-related discipline

Job description

This role will support the HOD to oversee the service planning and development, implementation and review of primary care-led mental health programmes under the Community Mental Health (CMH) Masterplan and HSG MH initiative and oversee the development of HSG MH and dementia :

• Support the HOD in the strategic implementation of services in the primary care setting focusing on mental health, and dementia services.
• Present findings including potential strategies to senior management, to secure buy-in for policy review and service planning.
• Build trust and leverage on internal and external stakeholders to identify gaps and opportunities to improve service planning for mental health services in the primary care.
• Integrate mental health primary care-led services into the broader primary healthcare system, in collaboration with the Clusters' Regional Health System Offices (RHSOs), the Primary Care Offices (PCOs) and / or the Primary Care Networks.
• Review and establish competencies, structural processes and enablers to support the implementation of the HSG MH in the private and public primary care sector.
• Plan the implementation of care model in tandem and aligned with the Healthier SG care protocol, including continuous review and enhancement of the collaborative care approaches to meet the intended outcomes and support the needs of the clients and caregivers.
• Manage budgets and monitor programme effectiveness through evaluation efforts by coordinating, collating and tracking the outcome measures and performance indicators of the primary care programmes.
• Develop a mental health in primary care system such that the polyclinic and GP settings use the same assessment tools, with the same understanding (language used) of the MH / dementia needs of the patients.
• Review effectiveness of primary care programmes, including outcomes and learning points for long term programme planning.

Job Responsibility

• Bachelor's Degree in healthcare related discipline, with preference for mental health qualification.
• At least 10 years' experience in primary care or community development and multi-agency work in healthcare / social care industry with 5 years' management experience.
• Experience in multi-agency work / healthcare industry, programme implementation and / or programme management.
• Experience and knowledge in facilitation, design thinking, organization development preferred.
• A self-starter with strong learning ability, who is resilient, adaptable and able to manage change and ambiguity.
• Able to multi-task and possess strong analytical, problem solving and project management skills.
• Able to work well with groups from diverse background.
• Experience and knowledge in facilitation, with strong negotiation and communication skills.