Senior Manager, Design Thinking & Quality Excellence

Ops Tech & PMP; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology firm in Singapore seeks a Senior Manager, Quality Excellence to drive initiatives and cultivate a culture of continuous improvement. Responsibilities include leading the Design Thinking Program, engaging with stakeholders for effective business solutions, and providing mentorship to teams. Candidates should have proven experience in Lean Six Sigma, a strong ability to manage projects, and excellent stakeholder engagement skills. The role is pivotal for enhancing customer experience and driving innovation within the organization.

Qualifications

• Proven experience in implementing continuous improvement strategies.
• Ability to engage with C-level executives and senior leadership.
• Strong project management skills and understanding of regulatory requirements.

Responsibilities

• Drive changes across the organization promoting Quality Excellence culture.
• Lead workshops and training sessions to establish a common language.
• Define business opportunities and ensure project pipeline meets targets.
• Provide leadership and mentoring to departmental teams.
• Promote Design Thinking as a tool for innovation.

Skills

Lean Six Sigma

Design Thinking

Continuous Improvement

Stakeholder Engagement

Coaching and Mentoring

Project Management

Job description

A leading technology firm in Singapore seeks a Senior Manager, Quality Excellence to drive initiatives and cultivate a culture of continuous improvement. Responsibilities include leading the Design Thinking Program, engaging with stakeholders for effective business solutions, and providing mentorship to teams. Candidates should have proven experience in Lean Six Sigma, a strong ability to manage projects, and excellent stakeholder engagement skills. The role is pivotal for enhancing customer experience and driving innovation within the organization.