Senior Manager, Compliance and Training

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading entertainment resort in Singapore is hiring a Compliance Supervisor for its Casino Cashiering department. The role involves supervising the compliance and training team, maintaining policy documentation, and ensuring adherence to regulations. Candidates should possess a relevant degree and strong analytical, problem-solving, and communication skills. Experience in Anti-Money Laundering within a regulated industry is preferred. This position offers an opportunity to work in a dynamic environment with a focus on compliance and training.

Qualifications

• Prior experience in Anti‑Money Laundering within a regulated industry preferred.
• Ability to work in fast-paced environment.
• High level of integrity and adherence to company policies.
• Experience with casino management systems and financial reporting tools preferred.

Responsibilities

• Supervise the Casino Cashiering Compliance & Training team.
• Develop and maintain compliance policies and procedures.
• Report on compliance matters to management.
• Ensure staff are adequately trained and effective in their roles.
• Conduct reviews of access to IT systems and escalate issues.
• Review work of team members and prepare reports for Management.
• Analyze Prevention of Money Laundering programs for compliance.
• Improve controls and process efficiency via enhancements.

Skills

Analytical skills

Problem-solving skills

Communication skills

Organizational abilities

Numerical sense

Education

Degree or Diploma in Business Administration, Law, Finance, or a related field

Tools

Casino management systems

Financial reporting tools

Job description

Company Description

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world‑class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world‑class Resorts World Convention Centre, and a casino. RWS offers award‑winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans.

The integrated resort also offers world‑class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia‑Pacific's travel industry. RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job Responsibilities

• Supervise the Casino Cashiering Compliance & Training team;
• Develop, implement and maintain policies, guiding principles and procedures documentation to ensure continued compliance with the Casino Control Act, and the associated regulations and Internal Control Codes, including:
  • Responsible for the effective management of the compliance risk;
  • Establish and communicate the regulatory directions to ensure that our obligations are met.
• Report on a regular basis to Casino Cashiering management on compliance related matters;
• Training:
  • Review staff training schedules to ensure staff are adequately trained to perform their duties;
  • Ensure the effectiveness of training; and
  • Plan and/or conduct refresher training for team members at regular intervals to ensure that team members are reminded of their responsibilities and are kept informed of new developments or changes to regulatory requirements, policies and procedures.
• Casino Deployment on Casino Cashiering team members Human Resource / Scheduling related matters;
• Perform periodic reviews of access to various IT systems and escalate any exception noted for rectification;
• Review the work of other team members and/or prepare review reports for Management including reports required by the relevant Authorities;
• Conduct comprehensive reviews and analysis of Prevention of Money Laundering and Customer Due Diligence programs in line with the established framework
• Work with relevant stakeholders to improve controls and process efficiency through system enhancements and/or automation initiatives; and
• Other assignments as directed by Management.

Job Requirements

• Degree or Diploma in Business Administration, Law, Finance, or a related field.
• Excellent analytical, problem‑solving, and communication skills.
• Prior experience, in the area of Anti‑Money Laundering within a regulated industry (e.g., casino, banking, financial services) is preferred.
• Ability to work in fast‑paced environment.
• Strong numerical sense and organizational abilities.
• High level of integrity and ability to adhere to company policies.
• Experience with casino management systems and financial reporting tools is preferred.