Senior Manager, Client Onboarding & Periodic Review

TARGET PARTNERS EXECUTIVE SEARCH PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading financial services group in Singapore is looking for a Senior Manager, Client Onboarding & Periodic Review. The role involves overseeing the client onboarding process, managing a team, and ensuring compliance with KYC and AML regulations. The ideal candidate has 5-8 years of relevant experience, strong leadership qualities, excellent communication skills, and the ability to solve problems in a dynamic regulatory environment. This position provides an opportunity to drive process improvements and report performance metrics to management.

Qualifications

• 5-8 years of experience in client onboarding, KYC, and AML processes within financial services.
• Demonstrated leadership capabilities, with a track record of motivating and developing teams.
• Strong communication and interpersonal skills for managing cross-functional relationships.
• Good problem-solving skills to navigate changing environments and regulatory landscapes.

Responsibilities

• Oversee the client onboarding process and quality of the department.
• Direct line manager to the onboarding team leads.
• Establish performance standards and track progress.
• Collaborate with stakeholders for seamless onboarding.
• Ensure compliance with regulatory requirements.
• Draft and update departmental policies and procedures.
• Identify inefficiencies and implement process improvements.
• Prepare monthly reports and analyze data.

Skills

Client onboarding

KYC and AML processes

Leadership capabilities

Communication skills

Problem-solving skills

Job description

Ourclient is a leading financial services group with a growing regional presence. They are seeking to hire a Senior Manager, Client Onboarding & Periodic Review for their Client Support function. The job scope as below:

• Supports the Head in overseeing the complete client onboarding process, ensuring the smooth functioning and quality of the department.
• Direct line manager to the Individual, Corporate and Periodic Review team lead.
• Lead the team by establishing clear performance standards, tracking both individual and team progress, and offering continuous feedback to drive improvements.
• Collaborate with internal stakeholders (Sales, Product, Backoffice etc) and external vendors to deliver a seamless and coordinated client onboarding experience.
• Ensure that all onboarding and periodic review processes adhere to regulatory requirements and internal compliance policies.
• Draft, review, and update department policies and procedures to support operational effectiveness and regulatory compliance.
• Identify operational inefficiencies and areas for enhancement; implement process improvements to optimize performance and tracking of key metrics to evaluate initiatives.
• Prepare monthly report, analyze data to identify trends, and report on performance to Management.

Requirements

• Min 5‑8 years of experience in client onboarding, KYC, and AML processes within financial services.
• Demonstrated leadership capabilities, with a track record of motivating and developing high‑performing teams.
• Strong communication and interpersonal skills; able to manage cross‑functional relationships effectively.
• Good problem‑solving skills with the ability to navigate changing environments and regulatory landscapes.

We encourage interested qualified candidates to email an updated resume in word doc format to [e-mail] indicating current and expected compensation.

We regret that only shortlisted candidates will be notified.