Senior Manager / Assistant Director (Programme Evaluation) Data Office

Ministry of Digital Development and Information; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A governmental agency in Singapore is seeking a Programme Evaluation Specialist to oversee and conduct evaluations across digital programmes. You will lead efforts in assessing performance metrics, collaborate with stakeholders, and enhance programme evaluation capabilities within the organization. Ideal candidates should have a strong background in research analysis and data analytics, experience with visualization tools like Tableau, and excellent communication skills. This role offers a dynamic environment contributing to significant governmental initiatives.

Qualifications

• At least 5 years of experience in conducting research analysis, data analytics, or evaluation.
• Strong critical, analytical, and system-thinking skills.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor key performance indicators for MDDI and its agencies’ programmes.
• Conduct in-depth evaluations of selected programmes and identify opportunities.
• Provide guidance and support in designing appropriate programme evaluation approaches.

Skills

Research analysis

Data analytics

Experience in evaluation

Data visualization tools

Programming languages (Python)

Interpersonal skills

Critical and analytical skills

Communication skills

Ability to thrive in fast-paced environments

Education

Qualifications in Public Policy

Qualifications in Economics

Qualifications in Statistics

Qualifications in Data Science

Tools

Tableau

Python

Job description

What the role is

The Programme Evaluation (PE) team in MDDI’s Data Office oversees the MDDI Family’s Programme Evaluation framework and collaborates across MDDI‑Family divisions to design, plan, and conduct programme evaluation, as well as to deepen capabilities in programme evaluation.

What you will be working on

As a member of the PE team in MDDI’s Data Office, you will partner with a diverse mix of stakeholders in varying stages of evaluation across a range of programmes in the digital, communications and information domains. You will provide guidance to programme owners in planning, designing and evaluating projects of strategic importance to the organisation, may be directly involved in working with programme owners to conduct evaluation deep‑dives. As the central PE unit for MDDI Family, you will also have the opportunity to connect with other central PE units across whole‑of‑government and refine standards and guidelines for MDDI‑Family to keep pulse with developments in programme evaluation.

This role includes but may not be limited to the following responsibilities:

• Monitor key performance indicators for MDDI and its agencies’ programmes within the scope of the MDDI‑Family Programme Evaluation Framework
• Conduct in‑depth evaluations of selected programmes (during planning and post‑implementation) and identify opportunities to optimise policy implementation. This will involve:
  • Using frameworks such as Theory of Change to clarify programme goals and desired outcomes
  • Collating and analysing relevant data to assess performance indicators and desired outcomes, as well as derive evaluation insight
  • Scope and participate in programme walk‑throughs and field observations alongside programme owners to identify process improvement
  • Making data‑informed recommendations to senior management, programme and policy owners
• Provide guidance and support to MDDI‑HQ and agencies in designing appropriate programme evaluation approaches. This includes:
  • Engaging policy and programme owners to understand programme intent and design, identify needs for evaluation and the suitability of evaluation method
  • Reviewing and providing input to programme owners’ Theory of Change frameworks based on their programme goal
  • Reviewing implementation plans for proposed solutions, which includes setting S.M.A.R.T (Specific, Measurable, Attainable, Relevant and Time‑bound) key performance indicators, data collection plans and evaluation plans
• Strengthen MDDI‑Family Capability Development in Programme Evaluation, which requires:
  • Developing learning materials on evaluation methodologies and principles
  • Leading internal communications of Ministry PE resources and workshops and brownbag sessions
  • Building a networking of evaluation practitioners within the MDDI family

What we are looking for

• At least 5 years of experience in conducting research analysis, data analytics, or evaluation
• Ability to leverage data visualisation tools (e.g., Tableau) and programming languages (e.g., Python) to analyse data and extract insights
• Strong team player who possesses the maturity and interpersonal skills to build collaborative relationships and engage with a wide range of stakeholders
• Collaborates well with others and can also work independently and effectively
• Possess strong critical, analytical, and system‑thinking skills, with the passion and ability to distil complex processes into logical simplified processes
• Self‑starter with demonstrated resourcefulness and initiative; motivated to learn new skills and processes
• Excellent written and verbal communication skills
• Able to thrive in a fast‑paced environment and work on concurrent projects
• Qualifications in Public Policy, Economics, Statistics, Data Science

Please note that only shortlisted candidates would be notified.

For more information on careers in MDDI, please access the link https://www.mddi.gov.sg/join-us/careers/life-at-mddi/. For more information on our job vacancies, please access Careers@Gov https://www.careers.gov.sg/ and search for “MDDI” in the Search bar.

About Ministry of Digital Development and Information

The Ministry of Digital Development and Information (MDDI) drives Singapore’s digital development in four key domains — the economy, government, security, and society. MDDI oversees the development of the infocomm technology, cybersecurity, and media sectors; the Government’s digitalisation initiatives; and the national library, national archives, and public libraries. The Ministry is also responsible for effective public communications, and the Government’s information and public communication policies.