Senior Lounge Experience Lead — Guest Service & Ops

AAPC SERVICES PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is seeking an experienced F&B Manager to oversee daily operations at Changi Airport. The role involves managing staff, ensuring compliance with health and safety standards, and maintaining customer satisfaction. Candidates should have 2-3 years of relevant experience and the ability to lead a team effectively. This is an excellent opportunity to advance your career in a dynamic environment.

Qualifications

• 2-3 years of experience as F&B Manager or similar role.
• Ability to lead and motivate a team.
• Confidently handle customer feedback and challenging situations.

Responsibilities

• Manage daily operations and ensure compliance with standards.
• Plan weekly schedules and allocate daily floor operations.
• Handle guest feedback professionally.

Skills

Team leadership

Customer service skills

Crisis management

Operational compliance

Job description

A leading service provider in Singapore is seeking an experienced F&B Manager to oversee daily operations at Changi Airport. The role involves managing staff, ensuring compliance with health and safety standards, and maintaining customer satisfaction. Candidates should have 2-3 years of relevant experience and the ability to lead a team effectively. This is an excellent opportunity to advance your career in a dynamic environment.