Senior Field Engineer: On-Site IT & Network Expert

BEYOND2U PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology services provider in Singapore is seeking a Senior Field Engineer. Your role involves providing advanced technical support, overseeing junior engineers, and maintaining client communication. You will plan maintenance activities, implement cybersecurity measures, and contribute to knowledge sharing within the team. The ideal candidate has extensive experience in troubleshooting and managing technical issues. Join us and help ensure operational excellence and client satisfaction.

Qualifications

• Experience in diagnosing and resolving complex hardware/software issues.
• Proficient in managing installations and upgrades of operating systems.
• Strong knowledge of network support including LAN/WAN and Wi-Fi.

Responsibilities

• Lead technical support and troubleshooting for hardware/software problems.
• Oversee junior engineers during on-site jobs for quality assurance.
• Plan and execute scheduled maintenance and implement cybersecurity measures.

Skills

Advanced Technical Support

Troubleshooting

Client Communication

Mentoring

Network Support

Tools

ServiceNow

Zendesk

Windows

macOS

Linux

Job description

A leading technology services provider in Singapore is seeking a Senior Field Engineer. Your role involves providing advanced technical support, overseeing junior engineers, and maintaining client communication. You will plan maintenance activities, implement cybersecurity measures, and contribute to knowledge sharing within the team. The ideal candidate has extensive experience in troubleshooting and managing technical issues. Join us and help ensure operational excellence and client satisfaction.