Senior Field Engineer, IT Infrastructure — On‑Site/Remote

Dcss Technology Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider in Singapore is seeking a motivated Senior Field Engineer. You will support enterprise customers by installing and maintaining IT infrastructure, providing technical support, and mentoring junior engineers. Ideal candidates have strong hands-on experience with servers, storage systems, and networking hardware. Join us to contribute to our growth journey and ensure high customer satisfaction.

Qualifications

• 5–8+ years of experience in field engineering or hardware support.
• Strong hands-on experience with server, storage, and networking hardware.
• Ability to work independently in customer environments.

Responsibilities

• Deploy, configure, and upgrade servers and networking devices.
• Provide Level 1 & 2 technical support for hardware issues.
• Act as a technical advisor to customers to ensure satisfaction.
• Maintain records of support cases and resolutions.
• Act as a technical advisor to customers.

Skills

Hardware diagnostics

Networking protocols (TCP/IP, VLANs)

Communication skills

Problem-solving skills

Operating systems (Windows Server, Linux, VMware)

Problem-solving skills

Education

Bachelor’s degree in IT or related field

Tools

Dell EMC

HPE

Cisco

Job description

A leading IT solutions provider in Singapore is seeking a motivated Senior Field Engineer. You will support enterprise customers by installing and maintaining IT infrastructure, providing technical support, and mentoring junior engineers. Ideal candidates have strong hands-on experience with servers, storage systems, and networking hardware. Join us to contribute to our growth journey and ensure high customer satisfaction.