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Senior Field Engineer, IT Infrastructure — On‑Site/Remote

Dcss Technology Pte. Ltd.

Singapore

On-site

SGD 60,000 - 80,000

Full time

Today
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Job summary

A leading IT solutions provider in Singapore is seeking a motivated Senior Field Engineer. You will support enterprise customers by installing and maintaining IT infrastructure, providing technical support, and mentoring junior engineers. Ideal candidates have strong hands-on experience with servers, storage systems, and networking hardware. Join us to contribute to our growth journey and ensure high customer satisfaction.

Qualifications

  • 5–8+ years of experience in field engineering or hardware support.
  • Strong hands-on experience with server, storage, and networking hardware.
  • Ability to work independently in customer environments.

Responsibilities

  • Deploy, configure, and upgrade servers and networking devices.
  • Provide Level 1 & 2 technical support for hardware issues.
  • Act as a technical advisor to customers to ensure satisfaction.
  • Maintain records of support cases and resolutions.
  • Act as a technical advisor to customers.

Skills

Hardware diagnostics
Networking protocols (TCP/IP, VLANs)
Communication skills
Problem-solving skills
Operating systems (Windows Server, Linux, VMware)
Problem-solving skills

Education

Bachelor’s degree in IT or related field

Tools

Dell EMC
HPE
Cisco
Job description
A leading IT solutions provider in Singapore is seeking a motivated Senior Field Engineer. You will support enterprise customers by installing and maintaining IT infrastructure, providing technical support, and mentoring junior engineers. Ideal candidates have strong hands-on experience with servers, storage systems, and networking hardware. Join us to contribute to our growth journey and ensure high customer satisfaction.
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