Senior Executive, ICCP & Programmes APPLY NOW

PAP Community Foundation; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community care foundation in Singapore seeks a candidate for a key role in Integrated Community Care. The ideal applicant will coordinate programmes, manage stakeholder relationships, and support financial governance. Candidates with 3-5 years of relevant experience and a related degree are encouraged to apply. Strong communication and analytical skills are essential for success in this role.

Qualifications

• 3–5 years of experience in healthcare or community care.
• Experience with programme management or stakeholder coordination.
• Familiarity with budget monitoring and procurement processes.

Responsibilities

• Support the implementation of Integrated Community Care model.
• Liaise with community partners and government agencies.
• Assist in programme development and evaluation.

Skills

Excellent written and verbal communication skills

Detail-oriented

Proficient in Microsoft Office

Strong coordination and analytical skills

Education

Bachelor’s degree or diploma in relevant fields

Tools

Microsoft Excel

Power BI

Teams

Job description

Key Responsibilities:

1. Integrated Community Care (ICCP) Coordination

• Support the implementation of the Integrated Community Care Provider (ICCP) model across assigned sub-regions
• Coordinate meetings, updates, and action tracking across SCCs, AACs, HPC+, and HT partners to ensure alignment and collaboration
• Assist in compiling data, reports, and insights on care outcomes, service gaps, and collaborative opportunities
• Help develop and standardise care coordination tools, templates, and shared care frameworks

2. Stakeholder & Partnership Support

• Liaise with internal teams, community partners, and government agencies (e.g., AIC, MOH) to ensure effective communication and follow-up
• Prepare presentation decks, proposals, and reports for management reviews and external meetings
• Support engagement activities and community initiatives that promote active ageing and integrated service delivery
• Maintain partnership documentation and ensure compliance with funding and reporting requirements

3. Programme Development & Evaluation

• Assist in designing, planning, and implementing new programmes and initiatives at SCCs and AACs
• Support the collection and analysis of data, feedback, and outcomes to measure programme effectiveness
• Coordinate training sessions, workshops, and capability-building activities for staff and volunteers
• Document best practices and lessons learned to enhance programme sustainability and scalability

4. Finance, Procurement & Governance Support

• Prepare documentation for RFPs, quotations, and procurement exercises in compliance with governance policies
• Track and monitor programme budgets, claims, and utilisation to ensure accountability and efficiency
• Support financial reporting, data verification, and submission of performance documentation
• Work with Finance and Admin teams to ensure accurate and timely claims processing

5. Operations & Process Improvement

• Support the streamlining of operational workflows and SOP documentation
• Coordinate data inputs for dashboards, KPI tracking, and performance reports
• Assist in digitalisation initiatives to improve efficiency, data accuracy, and service monitoring
• Contribute ideas for continuous improvement in processes and service delivery

Job Holder Requirements and Qualifications:

• Qualification: Bachelor’s degree or diploma from an accredited institution, preferably in Healthcare Management, Social Work, Gerontology, Business Administration, or related disciplines.

• Experience: 3–5 years of experience in healthcare, community care, or social services, preferably with exposure to programme management or stakeholder coordination. Understanding of integrated care delivery models, community engagement, and inter‑agency collaboration frameworks. Familiarity with budget monitoring, procurement processes, and funding claims. Strong coordination, documentation, and analytical skills.

Other Knowledge / Skills / Attributes:

• Excellent written and verbal communication skills; able to prepare clear reports and presentations
• Detail‑oriented, organised, and proactive in managing multiple priorities
• Proficient in Microsoft Office and digital collaboration tools (e.g., Excel, Power BI, Teams)
• High integrity, responsibility, and commitment to the mission of senior care and active ageing

We regret to inform you that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).