Senior Executive/Executive (Examination Unit)

PSB Academy Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading educational institution in Singapore is seeking an Examination Operations Manager to oversee assessment administrative processes for university programmes. The role involves managing examination schedules, liaising with internal and external stakeholders, ensuring the smooth execution of assessments, and maintaining accurate records. Candidates should have a degree, excellent organizational skills, and the ability to work under pressure. This is an ideal opportunity for both experienced professionals and fresh graduates interested in the education sector.

Qualifications

• 1-5 years of experience in managing examinations or similar role is preferred, but fresh graduates are welcome.
• Must be detail-oriented and able to maintain accurate records.
• Ability to work under pressure during examination periods.

Responsibilities

• Manage the entire assessment administrative process including exams and quizzes.
• Liaise with university partners and stakeholders for exam administration.
• Ensure smooth examination operations and manage invigilators.

Skills

Organizational skills

Multitasking skills

Communication skills

Interpersonal skills

Attention to detail

Education

Degree in any field

Job description

Manage the entire assessment administrative process for PSB and University Programmes for main and re-examination / deferred examination / supplementary examination / quizzes / class tests / mid-term tests / deferred or re quizzes and re class tests.

Liaise with University partners, overseas PSB colleges, appointed vendors, internal / external stakeholders and invigilators on assessment and exam administration matters.

Examination Operations Management

• Manage confidential student and examination data in our student and learning management systems.

• Pre-assessment (Quizzes, Class Tests and Exams)

Carry out administrative tasks to prepare for assessment (Quizzes, Class Tests and Exams) in face-to-face examination setting which includes:

• Liaise with Lecturers and Module Leaders for pre moderation of examination question paper

• Resource planning including booking of exam venue and invigilator deployment

• Updating examination schedule accurately

• Preparing quizzes, class tests and exams materials for Assessment/ Examination Day held in campus/ online

• Briefing invigilators as needed to ensure smooth running of the assessment/ Examination

Actual Day operations

• Manage face-to-face/ online examination and quizzes, / class test held in Campus

• Ensure the smooth running of the examinations

• Work with invigilators to ensure that exam procedures are adhered to

• Handle academic misconduct cases and any issues on day of examinations

Post-assessment (Quizzes, Class Tests and Exams)

• Carry out administrative tasks for post assessment process for face-to-face assessments, which include:

• Ensuring that the markers adhere closely to the marking of scripts timelines

• Preparing and liaising with academic faculty member for post moderation

• Updating graduating status of students at Examination and Awards Board and in the Student Management System

Prepare and Manage University Examination Board

• Liaise with University Partners for pre and post moderation work

• Carry out administrative tasks to prepare for the Board meeting

Administrative work, including

• Process exam-related procurement/finance matters promptly according to timelines

New programme exam operations

• Attend programme briefings, obtain required information and plan for the 1st assessment / exams

• Liaise with internal and external stakeholders to work out assessment processes and processing timelines

• Draft assessment / exam work process for the new programme

Internal and External Stakeholder management

• Work with School (Operations and Academics) on related examination operations

• Liaise and coordinate with outsourced business partner on the monitoring and tracking of work processes

• Manage the assignment and deployment of invigilators for online and onsite campus exams

Others

• Any other duties as required by the Reporting Officer from time to time.

Requirements

• Degree in any field

• 1- 5 years of experience would be an added advantage (Fresh graduates are welcome to apply.)

• Work experience in managing examinations, or similar environment and role.

• Excellent organizational and multitasking skills

• Strong communication and interpersonal skills with various stakeholders

• Detail-oriented, and able to maintain accurate records

• Ability to priortise workload and meet timeline

• Ability to work under pressure during examination periods.

• Willing to work 1-2 hours beyond the official working hours as and when examinations are mounted in the weekday evening and Saturday.