Senior Executive, Claims Services - Motor

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading general insurer in Singapore is looking for a claims specialist to handle motor claims and provide excellent service to clients. The ideal candidate will have tertiary education and relevant qualifications in general insurance. Responsibilities include investigating claims, negotiating settlements, and training junior staff. This role offers a chance to develop your career within a reputable insurance firm.

Qualifications

• Experience in handling motor claims.
• Relevant qualifications in general insurance are required.
• Legal qualifications are advantageous.

Responsibilities

• Investigate and negotiate settlement on motor claims.
• Respond to correspondence and provide efficient service to clients.
• Approve claims payment.
• Train and assist junior staff.

Skills

Motor claims handling experience

Claims technical know-how

Analytical skill

Conceptual skill

Communication skill

Negotiation skill

Education

Tertiary education

Relevant qualifications in general insurance

Legal qualification

Job description

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group - one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Investigate and negotiate settlement on motor claims.
• Respond to correspondence and provide efficient service to clients.
• Instruct support staff on reserve provision and registration requirements and verify data entries for files setup.
• Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment of solicitors, surveyors, Third Party Administrators (TPAs) and other vendors.
• Provide a technical reference point for queries.
• Approve claims payment.
• Train and assist junior staff.
• Assist superior on big claims handling.
• Undertake any other duties as may be assigned.

QUALIFICATIONS

• Tertiary education
• Relevant qualifications in general insurance
• Legal qualification is advantageous

OTHER INFORMATION

• Motor claims handling experience
• Non-motor claims experience is advantageous
• Claims technical know-how
• Technical knowledge of underwriting including reinsurance
• Analytical skill
• Conceptual skill
• Communication skill
• Negotiation skill

Please note that your application will be sent to and reviewed by the direct employer - MSIG Insurance (Singapore) Pte Ltd