Senior Executive / Assistant Manager (Inpatient Ops)

GMP Technologies; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare operations company in Singapore is looking for a Senior Executive / Assistant Manager (Inpatient Ops) to organize meetings, manage projects, and enhance operational efficiency. The role involves collaborating with various stakeholders to ensure project success and improve overall customer experience. Ideal candidates should possess strong organizational and communication skills, alongside experience in project management. The position offers opportunities for career development and impact on patient care.

Qualifications

• Strong organizational skills to manage meetings and departmental projects.
• Experience in stakeholder engagement and communication.
• Ability to manage multiple projects with varying deadlines.

Responsibilities

• Organize and support internal and external meetings for the department.
• Work closely with stakeholders for building improvement projects.
• Review key processes to improve operational efficiency.

Skills

Organizational skills

Project management

Stakeholder engagement

Customer service

Team leadership

Job description

Job Openings Senior Executive / Assistant Manager (Inpatient Ops)

About the job Senior Executive / Assistant Manager (Inpatient Ops)

Responsibilities

• Organize and support internal and external meetings for the department
• Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure:
• adequate planning of project phases and bed closures to minimize disruption to inpatient operations,
• user requirements are adequately captured in project specifications,
• site works are carried out in compliance to hospital standards e.g. infection control, projects are completed on time and within budget.
• Planning and mapping of department short- and long-term objectives
• Participate in the preparation of project specifications and documentation to facilitate the publish of tender, evaluation process and approval paper
• Preparation of proposal and approval papers
• Consolidation, updating and reviewing of department overall projects and cash flow status
• Work together with nurse managers and cluster operations for inpatient wards, to ensure its smooth running daily.
• Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
• Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
• Handle customer complaints and follow up with service recovery if necessary.
• Review and update policies and workflow as needed.
• Support any relevant hospital committees formed within the assigned area(s) of responsibilities.
• Perform any other duties as assigned by Reporting Officer.
• Provide guidance to junior staff

To find out more about this opportunity, please contact Lionel Liew at [e-mail].

We regret that only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltds PDPA and e2is PDPA.