Senior/ Executive Assistant

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking an Administrative Support role to assist with various tasks, including maintaining tracking lists and processing applications. Ideal candidates must be proficient in Microsoft and have experience with healthcare-specific software. Strong attention to detail, excellent communication skills, and the ability to work both independently and collaboratively are essential. Only Singapore Citizens and Permanent Residents may apply.

Qualifications

• Proficiency in Microsoft applications required.
• Experience with healthcare-specific software preferred.
• Strong attention to detail and organizational skills necessary.
• Excellent written and verbal communication skills essential.
• Ability to work independently and as part of a team needed.
• Familiarity with healthcare terminology is a plus.

Responsibilities

• Update and maintain SMF and ENT tracking lists.
• Process AIC applications for SMF and ENT.
• Communicate with patients regarding co-payments.
• Handle cancellations of SMF applications.
• Manage Request For Quotations and Purchase Requests.
• Billing of SMF cases and processing vendor invoices.

Skills

Proficiency in Microsoft

Experience with healthcare-specific software

Strong attention to detail

Excellent communication skills

Ability to work independently

Familiarity with healthcare terminology

Tools

NGEMR Epic

SAP

Job description

Select how often (in days) to receive an alert: Create Alert

Responsibilities

• Update and maintain SMF (Senior Mobility Fund) and ENT (Ear, Nose, and Throat) tracking lists
• Process AIC (Agency for Integrated Care) applications for both SMF and ENT
• Communicate with patients and next-of-kin regarding co-payments and bill reminders
• Handle cancellations of SMF applications and submit eBARFs as needed
• Manage Request For Quotations and Purchase Requests through eProc system (once access is granted)
• Billing of SMF cases
• Process and endorse vendor invoices

Document Management

• Update Invoice and Delivery Order numbers in tracking lists
• Check, scan, and upload completed cases into relevant pre-check list folders on NUHS Document Repository
• Send delivery orders to vendors
• Coordinate with vendors for invoice processing

Department Onboarding and HR Support

• Assist with new hire onboarding processes
• Manage intern timesheets, including collection and submission for approval

Department Event Coordination

• Prepare and set up for departmental events, such as lunch talks
• Department Admin:
  • Prepare
  • Process ePay phone bills
  • Upload clinicians' authorized signatures as required

Required Skills and Qualifications

• Proficiency in Microsoft
• Experience with healthcare-specific software (e.g., NGEMR Epic, SAP) preferred
• Strong attention to detail and organizational skills
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Familiarity with healthcare terminology and processes is a plus

If the role sounds interesting to you, please contact ‘[e-mail]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.