Senior Director, Agency and Trustee Services

Kroll; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A global leader in risk advisory is seeking a Senior Transaction Manager to lead the Singapore service delivery team. The role involves managing client engagements, ensuring compliance, and securing new mandates in the market. Ideal candidates will have extensive experience in transaction management and excellent communication skills. This opportunity offers a collaborative environment and a chance to drive growth across diverse teams.

Qualifications

• Proven experience as a Senior Transaction Manager or Head of Transaction Management.
• Demonstrable ability to manage teams and drive client engagement.
• Excellent relationship management skills, particularly with law firms.
• Strong product knowledge of the bonds and loans market.

Responsibilities

• Lead the Singapore service delivery team ensuring high-quality execution of mandates.
• Originate and secure new mandates in Singapore.
• Ensure adherence to risk management and compliance standards.
• Act as the principal point of contact for the Monetary Authority of Singapore.

Skills

Client engagement

Team management

Relationship management

Attention to detail

Communication skills

Education

Bachelor's degree in a relevant field

Job description

Description

Kroll is a global leader in risk advisory and financial advisory. With a rich history spanning decades we empower organisations to confidently navigate the complexities of a rapidly evolving business landscape.

Kroll Agency and Trustee Services (KATS) provides independent conflict‑free third‑party agency and trustee services across the loan and bond markets. We have developed our strong reputation by delivering proactive and bespoke services and currently manage over 900 transactions globally.

Requirements

Leadership & Operations

• Lead and manage the Singapore service delivery team ensuring accurate timely and high‑quality execution of mandates.
• Allocate and oversee new deals balancing resources across the existing portfolio.
• Manage performance appraisals coaching and recruitment of team members fostering a culture of excellence and collaboration.
• Take a lead role in daily WIP meetings and ensure cohesion between Transaction Management Business Development Operations and Client Services.
• Act as escalation point for clients intermediaries and internal teams ensuring issues are resolved effectively.
• Monitor KPIs and MI reporting and present updates to the APAC Head and KATS senior management.

Business Development & Market Growth

• Originate and secure new mandates with a particular focus on building deep relationships with law firms sponsors advisors and financial institutions in Singapore.
• Act as a senior representative of Kroll in the Singapore market engaging with industry stakeholders at conferences forums and networking events.
• Support the APAC strategy by identifying opportunities for growth new products and cross‑sell opportunities across Krolls services.
• Work closely with marketing to raise brand awareness in Singapore and increase market penetration.

Governance & Client Service

• Ensure adherence to risk management regulatory and compliance standards within Singapore.
• Act as the principal point of contact for the Monetary Authority of Singapore.
• Deliver best‑in‑class client service maintaining Krolls reputation as an independent and trusted partner.
• Maximise portfolio profitability and ensure sustainable long‑term client relationships.

Qualifications

• Proven experience as a Senior Transaction Manager and / or Head of Transaction Management at bank trustee or similar independent agency and trustee provider.
• Demonstrable ability to manage teams drive client engagement and deliver business growth.
• Excellent relationship management skills particularly with law firms and other professional intermediaries.
• Excellent written and verbal communication and reasoning skills.
• Strong product knowledge of the bonds and loans market
• High level of accuracy and attention to detail and the ability to operate and manage a team under a pressurised and fast paced environment.
• Excellent communication and interpersonal skills with the ability to collaborate across diverse teams and cultures.
• Bachelors degree in a relevant field; legal qualification is a plus.

About Kroll

Join the global leader in risk and financial advisory solutionsKroll. With a nearly century‑long legacy we blend trusted expertise with cutting‑edge technology to navigate and redefine industry complexities. As a part of One Team One Kroll youll contribute to a collaborative and empowering environment propelling your career to new heights. Ready to build protect restore and maximize our clients value Your journey begins with Kroll.

Kroll is committed to equal opportunity and diversity and recruits people based on merit.

In order to be considered for a position you must formally apply via .

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