Senior Desktop Engineer

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a candidate for an end-user desktop support role. Responsibilities include providing troubleshooting services, managing IT support requests, and conducting system imaging. Candidates should have at least a Nitec or Diploma in Information Technology. This position offers a contract duration of 1 year, renewable, with a salary of up to $4,800 depending on qualifications and experience. Office hours are Monday to Friday.

Benefits

Performance Bonus

Qualifications

• Minimally Nitec / Diploma in Information Technology.

Responsibilities

• Provided end-user desktop support and troubleshooting services.
• Managed incoming support requests and prioritized issues.
• Conducted system imaging and re-imaging of workstations.
• Maintained accurate records of IT assets and inventory.
• Coordinated technical escalations with third-party vendors.
• Updated and maintained incident and support logs.

Education

Nitec / Diploma in Information Technology

Job description

Location (Nearest MRT): Islandwide Options Available

Salary: Up to $4,800 Basic Salary (Depending on Highest Qualification & Relevant Experience)

Bonus: Performance Bonus

Duration of Work: 1 Year Contract, Renewable

Work Day & Hours: Monday to Friday, Office Hours

Responsibilities:

• Provided end-user desktop support and troubleshooting services

• Managed incoming support requests, prioritized and documented issues, and resolved incidents or escalated them as needed to ensure timely resolution and adherence to service level agreements

• Conducted system imaging and re-imaging of workstations

• Maintained accurate records of IT assets and inventory

• Coordinated technical escalations with third-party vendors or specialized support teams when required

• Updated and maintained incident and support logs

Requirements:

• Minimally Nitec / Diploma in Information Technology

Interested applicants, please Apply Now.

Kindly understand that only shortlisted candidates will be notified.