Senior Channel Operations Specialist

Cerebras; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading data security company in Singapore is looking for an experienced Senior Sales Operations Specialist to support the channel sales team and partners. The role involves collaboration across teams, business analysis, and operational optimization. Candidates should have strong relationship-building skills and extensive experience in business analysis. The position offers a dynamic environment with opportunities for growth and innovation.

Qualifications

• Extensive experience in business analysis, including implementation and tracking.
• Proven ability to build strong relationships with partners.
• Demonstrated capability to manage projects with multiple workstreams.
• Skill in developing action plans and driving processes.
• Keen attention to detail and commitment to high-quality outputs.

Responsibilities

• Collaborate cross-functionally with various teams for operational optimization.
• Analyze and report on key channel KPIs and performance.
• Manage regional Channel performance insights and target tracking.
• Represent regional operations on global initiatives.
• Ensure training and enablement for channel sales teams and partners.

Skills

Business analysis

Relationship building

Project management

Advanced Excel

Attention to detail

Collaboration

Change management

Meeting management

Sales operations support

AI tools usage

Job description

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on‑premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design, and our culture.

Want to join the leader in AI-powered data security?

This position supports execution of the Global Channel strategy, offers insight, drives innovation to the broader business, simplifies across the business processes and assists in the development and execution of key Global strategies for sustained growth.

As Senior Sales Operations Specialist, you will be accountable for supporting the channel sales team and our Partners, understanding the Channel business requirements, effectively presenting insights to data that is being analyzed to allow for business‑related decisions. Candidate is also responsible for supporting the external channel community to ensure awareness and training on any process or policy changes from opportunity generation to cash collections and rebates.

HOW YOU'LL SPEND YOUR TIME HERE:

• Collaborate cross‑functionally with the Global Program team, Channel marketing, Channel & Enterprise Sales Teams, Renewals, Finance, Legal and Operations to ensure operational optimization and compliance.
• Reporting/analytics – analyze and report on key channel KPIs, partner and program performance, calling out key indicators and comparisons for your region.
• Regional Channel performance management – review and provide insights to performance and partner program target tracking for your region.
• Regional operations representation on regional/geo/global projects and initiatives – work cross‑functionally to represent both internal channel and external partners.
• Channel sales & partner training and enablement – ensure all channel sales teams & channel partners are trained and enabled on key process, system or reporting changes.
• Relationship management – be a trusted advisor to both internal cross‑functional stakeholders and external channel partners.
• Channel sales & partner process optimization – drive process alignment/improvements initiatives and provide recommendations for process simplifications and ease of doing business.
• Weekly regional channel forecast reviews & key metrics reviews with leadership.
• Quarter‑end support of channel sales and partners including cross‑functional calls and order tracking.

WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• Extensive experience in business analysis, including implementation, tracking, problem resolution, and reporting.
• Proven ability to build and maintain strong relationships with key internal and external partners to achieve common goals and deliver business results.
• Demonstrated capability to manage projects with multiple workstreams as a high‑energy contributor.
• Skill in developing clear action plans and driving processes with numerous interdependencies.
• Proficiency in advanced Excel applications.
• Keen attention to detail and a commitment to delivering high‑quality, accurate outputs for customers.
• Track record of collaborating with managers, executives, and staff users at all levels of the organization.
• Experience leading change initiatives.
• Strong meeting management and group process facilitation skills.
• Background in supporting operations or sales operations; program management experience is advantageous.
• Ability to thrive in a fast‑paced, action‑oriented environment.
• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.

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Equal Employment Opportunity Employer (EEOE). Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or [e-mail] for assistance.

In‑Office Expectations: Cohesity employees who are within a reasonable commute (e.g., within a forty‑five (45) minute average travel time) work out of our core offices 2‑3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.