Senior Associate, Compensation

HSBC; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading global banking institution in Singapore is seeking a Senior Associate, Compensation to manage policy replacements and stakeholder communications. The ideal candidate will have strong Microsoft Excel skills, excellent communication abilities, and experience in the insurance sector. Responsibilities include ensuring accurate compensation payments and enhancing workflow processes. This position offers the opportunity for professional development within a supportive and inclusive environment.

Qualifications

• Proficiency in Excel with Pivot Tables and Formulas.
• Experience in the insurance industry is an advantage.
• Ability to work effectively under pressure with tight timelines.

Responsibilities

• Administer tracking of Replacement of Policy to ensure accurate communication.
• Assess appeals by agents and communicate with stakeholders.
• Ensure timely and accurate compensation payments.

Skills

Strong Microsoft Office Skills

Interpersonal skills

Strong communication skills

Problem-solving skills

Tools

MS Excel

VBA

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high calibre professional to join our team as a Senior Associate, Compensation.

In this role you will need:

• Administer the tracking of Replacement of Policy (ROP) to send out letters to client/agents/distributors.
• Assess and do fact finds for appeals by the agents.
• Communicate to stakeholders including but not limited to agency leaders, business partners and management to ensure they are kept abreast of relevant information required relating to ROP.
• Administer the Distribution Channel Compensation to ensure on time and accurate payments.
• Key touchpoint for internal and external customers’ enquiries on compensation related matters.
• Enhance / streamline workflow & update of SOP where applicable
• Deliver on ad hoc tasks when assigned
• Participate in projects & UAT as required

To be successful you will need:

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word
• Proficiency in VBA & Insurance industry experience will be an added advantage
• Great interpersonal skills and enjoy working in a team;Strong communication skills (both verbal and written) to interact with stakeholders
• Meticulous to ensure accuracy of deliverables
• Ability to manage multiple priorities effectively in a fast-paced environment;Ability to work effectively under pressure with tight timeline
• Resourceful, Independent & strong problem-solving skills

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.