Senior Assistant Director (Service Development)

Agency for Integrated Care Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading caregiving support organization in Singapore is seeking a senior manager to provide key support in overseeing service development for family caregiver support. The role involves managing teams and strategic engagement of stakeholders while facilitating new service initiatives. Candidates should have at least 12 years of experience in healthcare or community care, along with strong analytical, problem-solving, and project management skills.

Qualifications

• 12 years of experience in healthcare, social or community care sectors.
• 4 years of management experience.
• Track record in community or social care or healthcare services.

Responsibilities

• Oversee landscape review and development of dashboard to identify caregiving needs.
• Lead implementation of new services for caregiving support.
• Guide team in developing performance management framework.

Skills

Strong analytical skills

Project management

Interpersonal skills

Problem solving

Education

Recognised Bachelor Degree in social work, social science or healthcare

Job description

Overview

This role provides key support to the Head of Department in overseeing service development for caregiving support. You will also play a pivotal role in overseeing managers and their teams in sector planning and development, implementation and performance management of family caregiver support service programmes.

Responsibilities

• Oversee the landscape review and development of dashboard to identify gaps, and monitor caregiving needs for sector planning
• Lead in conceptualising, implementation of new services and initiatives to address the emerging caregiving needs
• Guide team to develop performance management framework and evaluate the effectiveness of implemented services
• Oversee the capability development and enablers such as caregiver screening tools, resource kits to support community care sector, stakeholders to provide caregiver support
• Responsible for strategic engagement of key stakeholders to identify opportunities for collaboration

Job Requirements

• Recognised Bachelor Degree, preferably in a social work, social science or healthcare-related discipline, with at least 12 years of experience in healthcare, social or community care sectors and at least 4 years management experience.
• Proven track record in community or social care or healthcare services or programme design and development.
• Able to multi-task and demonstrate strong analytical, problem solving, and project management skills.
• Self-motivated, adaptable, and comfortable managing change and ambiguity.
• Good interpersonal and communication skills.