Senior Analyst, HR Operations (12 months Fixed Term Contract)

Sumitomo Mitsui Banking Corporation; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading global financial institution in Singapore seeks an HR Operations professional with at least 5 years of experience. Responsibilities include managing recruitment operations, employee life cycle events, and maintaining HR records. Ideal candidates will be customer-focused, organized, and proficient in spreadsheets, with knowledge of SAP SuccessFactors. Experience in the banking and financial services industry is a plus. Proficiency in Japanese for communication with expatriates is advantageous.

Qualifications

• At least 5 years' experience in HR operations.
• Proven experience in a fast-paced environment.
• Good knowledge of employment legislations and statutory submissions.

Responsibilities

• Efficient execution of recruitment operations activities.
• Management of employee life cycle events.
• Record management in HR Information System.

Skills

Customer focused

Strong organization skills

Analytical skills

Ability to multi-task

Team player

Education

Degree or Diploma in Human Resources or Business

Tools

SAP SuccessFactors

Spreadsheet applications

Job description

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well‑being, and pass it on to future generations.

Key Responsibilities

• Responsible for efficient execution of recruitment operations activities in the areas of employment contract generation, documents collection, background checks and onboarding logistics
• Management of off‑boarding for leavers
• Record creation and data management in HR Information System
• Record management and maintenance of employees’ personal file
• Management of work passes for employees (application, issuance, renewal and cancellation)
• Management of queries received via team mailbox – employment certification, benefits & employment regulations queries and respond to ex‑employee reference check
• Management of employee life cycle events – probation end, transfer, re‑employment
• Arrangement of payment for invoices from service providers (i.e. recruitment agencies, benefit providers, background check etc)

Requirements

• Degree or Diploma in Human Resources, Business or a related field of studies with at least 5 years' experience in HR operations
• Proven experience working in fast‑paced environment. Prior experience working in banking and financial services industry or MNCs would be a plus
• Working knowledge of spreadsheet applications
• Good working knowledge of employment legislations, statutory submissions, claims procedures and SAP SuccessFactors
• A team player who is customer focused, has a sense of urgency, meticulous and with strong organization skills, ability to multi‑task and collaborate across all levels and teams
• Independent, adaptive and innovative individual with strong appreciation of processes and good numerical and analytical skills
• With high resilience, agility and passion to drive continuous process improvements to raise standards in delivery of HR services
• Proficiency in reading and writing in Japanese will be an advantage, for purpose of communication with expatriates and Head Office in Tokyo