Overview
Division: Legend Logistics/BIO
Responsibilities
- Ensure 100% Compliance in Enterprise Master Data Management Program, with a support mechanism to assist BPO/Key Business Users to operate effectively on the SAP S4 HANA platform (including needs for business process modification).
- Provide excellent support of level 1 and level 2 support mechanisms (level 2 via Application Management Service model) to ensure requests, issues, and enhancement/optimization programs are monitored and delivered based on sign-off timelines, with appropriate Configuration Tests, User Acceptance Tests, and data migration.
- Work with the infrastructure lead and host partner to conduct periodic audits and monitor the performance of the SAP S4 HANA cloud. Put in place contingency solutions to prevent service disruption, escalate critical issues to BIO/AMS partner/SAP, and follow through until solutions are effectively in place.
- Lead and actively collaborate with the program manager and Functional Consultants’ team; consistently engage with BPO to share feedback and areas for improvement where necessary.
- Ensure proper negotiation and documentation handling.
Qualifications / Requirements
- Bachelor Degree in Business Management or Information Technology.
- Proven functional consultant in scoping, configuration, testing and have led at least 2 successful major SAP S4 HANA Core Enterprise implementations and regional rollouts.
- Experience as an SAP functional consultant in FICO, SD for not less than 10 years (knowledgeable in service master, service catalog, asset management, AR/AP, GL, Cost Center and Group reporting).
- Technical knowledge or experience with ABAP programming; SAP Fiori is a plus.
- Experience in leading and driving Master Data Management (Request, Change, Approve, Release) within SAP application environments, coordinating with SAP functional teams and key business users/BPO to ensure timelines and governance.
- Ideal knowledge in ISO Tank, Container TEU freight management or shipping (as a shipper or logistics service provider).
- Experience working with Small and Medium Enterprises within Singapore/Malaysia that embark on SAP S4 HANA as core enterprise adoption, with experience coaching and guiding both SAP functional consultants and Key Business Process Owners/Users in all SAP-related support.