Medical Social Worker

ST ANDREW'S MISSION HOSPITAL; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A local healthcare facility in Singapore is seeking a qualified Social Worker to interview and counsel residents regarding their social and financial issues. Responsibilities include conducting assessments for nursing home admissions, maintaining case records, and collaborating with healthcare professionals. Candidates should possess a Bachelor's Degree in Social Work and at least 5 years of relevant experience, ideally in healthcare settings. The role also involves supervising MSW department staff and ensuring effective service delivery.

Qualifications

• Minimum 5 years of experience in healthcare or ILTC social work settings, in a supervisory role.
• Experience in establishing nursing homes and managing resident placements.
• Ability to manage confidential information discreetly.

Responsibilities

• Counsel residents and families on social and financial matters.
• Conduct assessments for nursing home admission.
• Collaborate with medical staff and service organizations for resident support.
• Maintain computerized case records and statistics.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Supervisory skills

Education

Bachelor's Degree in Social Work

Job description

KEY RESPONSIBILITIES

1. Interview and counsel residents and their families to help them alleviate or resolve their medico-social and financial issues by:
1. Screening the social background of all new applicants and identifying potential cases that need assistance (financial and/or social).
2. Liaising with government and voluntary agencies, churches (where appropriate) when there are areas of needs.
3. Seeking financial support for residents who are unable to pay for nursing home stay.
2. Ensure healthy bed occupancy and conduct basic assessment of suitability of patients/candidates to be admitted into nursing home.
3. Joint consultation with medical staff, nurses, other healthcare professionals to discuss plans for total patient management. Participate in patient care conference and family conference.
4. Liaise with organisations that provide services (e.g. public assistance, home rehabilitation care services) to meet the needs of the residents and their families.
5. Apply for Medifund Assistance and/or other financial assistance for cases that need such help.
6. Maintain computerized case records and statistics on residents. The records kept include individuals who have been rejected by family or burnt‑out cases.
7. Field work involving visiting residents at wards, job placement work places, institutions, other social agencies to help patients alleviate or resolve their financial‑social problems.
8. Prepare social and other related reports for management and other related institutions agencies on request by the ED/Head of MSW.
9. Undertake to be well informed on government guidelines on healthcare and social services available within community as well as the latest in the field of social work.
10. Initiate new support services for ex‑residents and/or caregivers.

ADDITIONAL DUTIES

1. Assist with work distribution within the department.
2. Supervise, coach and appraise the MSW department staff.
3. Participate in the training/orientation new staff and volunteers.
4. Participate in internal and/or external committee/workgroup activities as well as research work as directed by the Senior MSW or the ED.
5. Cover the duties of the other staff (MSW, MSWA) in his/her absence.

JOB REQUIREMENTS

• Bachelor’s Degree in Social Work.
• At least 5 years of experience in Healthcare / ILTC social work settings, with supervisory role.
• Experience in setting up nursing home and loading of residents.
• Ability to handle sensitive and confidential information with discretion.