Salesforce Business Analyst

Cognizant Technology Solutions; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global professional services firm located in Singapore is seeking an experienced Business Analyst with a strong background in Agile projects and Salesforce implementations. The role involves analyzing processes, leading scrum teams, and managing product backlogs while ensuring smooth deployment of business solutions. The ideal candidate will have at least 5 years of experience and relevant certifications, such as Salesforce Administrator. This position offers a collaborative and innovative work environment.

Benefits

Collaborative workplace

Supportive team environment

Qualifications

• Minimum 5 years' experience in relevant roles.
• 3 years' experience as a Business Analyst, Scrum Master, or Product Owner in Agile projects.
• Salesforce Certified Business Analyst preferred.

Responsibilities

• Analyze business processes and systems integration.
• Lead scrum team and manage product backlog.
• Drive implementation of Salesforce solutions.

Skills

Salesforce configuration experience

Agile methodology

Scrum Master skills

Business analysis

Education

IT related tertiary education

Tools

Salesforce

Job description

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.
• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption, and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Responsibilities:

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.
• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption, and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Requirements:

• Min 5 years' experience required, IT related tertiary education.
• 3 years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed
• Experience in full software / product development life cycles sing Agile Methodology.
• Proven experience working on Salesforce implementations, including configuration, customization, and integration of salesforce with other systems.

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.