Sales Support Specialist (Maternity Cover - 1 year contract)

DESAY SV AUTOMOTIVE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive technology company in Singapore is seeking a Sales Support Specialist to manage sales operations effectively. Responsibilities include processing orders, managing documentation, and coordinating with internal teams. The ideal candidate will have a diploma in Marketing or Business, with at least 3 years of relevant experience. Proficiency in English and Mandarin is required, along with strong organizational and communication skills. Join a dynamic team and contribute to our ongoing business development goals.

Qualifications

• Minimum 3 years of experience in sales support or a similar role.
• Strong proficiency in English and Mandarin for effective communication.
• Familiarity with Incoterms and payment terms.

Responsibilities

• Process and verify purchase orders for accuracy.
• Manage shipping documentation for imports and exports.
• Collaborate with departments to resolve issues efficiently.
• Maintain sales records and prepare performance reports.

Skills

Organizational skills

Time management

Communication skills

Proficiency in English

Proficiency in Mandarin

Education

Diploma in Marketing, Business, or related fields

Tools

Microsoft Office

Job description

Job summary:

The Sales Support Specialist ensures efficient management of sales operations, including processing orders, managing documentation, and coordinating with internal teams and customers. This role supports the business development team to achieve organizational goals while maintaining excellent customer service standards.

Duties/ Responsibilities:

• Process and verify purchase orders, ensuring accuracy in pricing, discounts, and product details.
• Manage shipping documentation for imports and exports and prepare invoices.
• Monitor customer payments and outstanding balances.
• Collaborate with other departments to resolve sales, marketing, and delivery issues efficiently.
• Maintain sales records, prepare performance reports, and develop tracking tools.
• Develop and monitor performance indicators for the business development team.
• Perform additional ad hoc tasks as required.

Requirements:

• Diploma in Marketing, Business, or related fields.
• Minimum 3 years of experience in sales support or a similar role within a trading organization.
• Proficient in Microsoft Office and familiar with Incoterms and payment terms.
• Strong organizational, time management, and communication skills.
• Proficiency in English and Mandarin for effective communication with headquarters and customers.