Sales Support Coordinator

KWE-Kintetsu World Express (S) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a candidate for sales support roles focused on air and sea freight. Responsibilities include managing sales quotation inquiries, preparing quotations, and supporting the sales team in achieving revenue targets. The ideal candidate should possess strong communication skills and be organized. No prior experience is required, making this an excellent opportunity for fresh graduates or those new to the field.

Qualifications

• Candidate maintaining a growth mindset and optimistic attitude.
• Organized, meticulous and sense of urgency.
• Ability to cope independently and in a team player environment.

Responsibilities

• Manage day to day sales quotation enquiries via phone and email.
• Preparation of quotations and follow up on sales matters.
• Manage weekly and monthly data and reports.
• Process debit/credit notes for smooth payment.
• Provide supportive communication with customers.
• Work with Outdoor Sales Team to develop business opportunities.

Skills

Written and oral communication in English

Effective communication and interpersonal skills

Customer service skills

Organizational skills

Job description

Job Description

Handle air and sea freight sales support by managing quotation enquiries, preparing and following up on sales quotations, coordinating with customers and internal teams, processing billing documents, and maintaining sales reports. Support the sales team in achieving revenue targets while providing timely and professional customer service.

Job Responsibilities

• Manage day to day (Air freight & Sea freight) sales quotation enquiries via phone, email

• Preparation of quotations and conducting close follow-up relevant to Sales matter

• Manage weekly, monthly data and reports

• Process debit / credit notes for smooth payment

• Provide supportive communication with customers and coordinate with worldwide colleagues

• Reaching to meet monthly target Key Performance Indicators (KPIs) revenue goals

• Work alongside with Outdoor Sales Team to develop Sales business opportunities

• Excellent oral communication and best approach customer service qualities when interacting with consumers

Job Requirements

• Written and oral communication in English

• Candidate maintaining a growth mindset and optimistic attitude

• Organized, meticulous and sense of urgency

• Effective communication and Interpersonal skills

• Exposure to customer service/or sales support role is a plus

• Ability to cope independently and in a team player environment

• Candidates with no experience are welcome to apply

• General knowledge on excel format if any