Sales Support Associate (VICTORIA'S SECRET) - Islandwide

LUXURY VENTURES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury retail company in Singapore is seeking staff to drive sales and enhance customer experiences. Responsibilities include personal selling, processing transactions, and preparing merchandise. Ideal candidates should be adaptable and ready to assist with various tasks to support store operations.

Responsibilities

• Drives store sales and growth by personally selling to customers.
• Converting returns, offers and other promotions into larger sales.
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately.
• Reinforces customer buying decisions at checkout.
• Processes merchandise to be floor ready and maintains back room to brand standards.
• Assists with other projects as needed.

Job description

POSITION SUMMARY

• Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning.

KEY PERFORMANCE INDICATORS:

• Contribute to target achievement
• Deliverbra business to plan
• Execute flowless transfers between stores
• Implement delivery controls in place as per SOP
• Deliver timely floorset implementation

KEY AREAS OF RESPONSIBILITIES

• Drives store sales and growth by personally selling to customers
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Assists with other projects as and when needed