SALES SUPPORT ADMIN

TELIGRAPH TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology firm in Singapore is looking for a candidate to assist with customer service renewals, data entry, and general administrative tasks. The ideal candidate should be proficient in MS Office and bilingual in English and Mandarin. A commitment to learning and a positive attitude are essential. The role offers a basic salary ranging from $2,300 to $2,500, depending on experience.

Qualifications

• Proficiency in MS Outlook, Excel, and Word is required.
• Bilingual in English and Mandarin for communication with clients.
• Strong interpersonal skills are essential.

Responsibilities

• Email customers about renewals and recurrences.
• Follow up with customers for service renewals.
• Data entry of orders and sales commission tracking.
• Answer calls and emails for customer inquiries.
• Assist with admin tasks like filing and scanning.

Skills

Proficient in MS Outlook

Proficient in Excel

Proficient in Word

Bilingual in English and Mandarin

Good interpersonal and communications skills

Education

Professional Certificate/NiTEC

Diploma/Advanced

Bachelor’s Degree/Post Graduate Diploma/Professional Degree

Job description

Responsibilities:

• Emailing to customers that are due for renewal or recontract of service
• Follow up (emails/calls) with customers on renewals
• Data entry of orders & tabulation of sales commission
• Answer phone calls and respond to customers who have questions via email
• Re-direct customers to our sales team for further assistance.
• Assist in filing, scanning & photocopying
• Other administrative work assigned

Requirements:

• Proficient in MS Outlook, Excel & Word
• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients
• Good interpersonal and communications skills
• Dedicated, committed and keen to learn
• Candidate must possess at least Professional Certificate/ NiTEC, Diploma/Advanced, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field
• We are located in Industrial Park, Bukit Merah area. If you think the location is far for you, please DO NOT Click Apply.

Additional information:

• Able to start work immediately
• 5 day work week
• Working hours 9am to 6pm
• Basic salary $2300-$2500 (Salary commensurate with experience)