Sales & Ops Executive (Cleaning Service Industry)

MAX-VALUE BUILDING SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading cleaning services provider in Singapore is seeking a dedicated professional to prepare quotations, negotiate service agreements, and maintain client relationships. The ideal candidate has at least 2 years of experience in the commercial cleaning industry and possesses strong organizational and communication skills. This role covers multiple locations and offers a salary ranging from S$3,300 to S$3,500 based on experience.

Qualifications

• At least 2 years of relevant experience in the commercial cleaning industry.
• Strong industry knowledge in cleaning and disinfection.
• Independent and self-motivated.

Responsibilities

• Prepare quotations and proposals for tenders and ad-hoc jobs.
• Build and maintain long-term client relationships.
• Ensure documentation and reporting are completed timely.

Skills

Commercial cleaning knowledge

Communication skills

Interpersonal skills

Organizational skills

Customer service orientation

Education

Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/NITEC

Tools

Microsoft Office

Zetta Solution software

Job description

Responsibilities

• Prepare and generate quotations / proposals for tenders, ad-hoc jobs, new contracts, and renewals.
• Engage with clients to negotiate quotations, service agreements, and tender documents.
• Build and maintain long-term relationships with clients to drive repeat business and upselling opportunities.
• Respond promptly and professionally to customer inquiries, and proactively resolve feedback or complaints.
• Attend client meetings to understand cleaning requirements and ensure services are carried out accordingly.
• Review work orders for each site to ensure assignments are completed properly.
• Assist with recruitment of cleaners.
• Coordinate with internal teams to plan, execute, and manage the procurement of equipment, services, and manpower for projects.
• Ensure proper documentation and timely reporting.
• Report directly to the Sales Director.
• Perform other administrative or operational duties as assigned on an ad hoc basis.

Qualifications

• Candidate must possess at least a Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/NITEC qualification, with at least 2 years of relevant working experience in the commercial cleaning industry preferred.
• Strong industry knowledge in commercial cleaning and disinfection.
• Organized, detail-oriented, and able to manage multiple tasks.
• Strong teamwork, communication, and interpersonal skills.
• Independent, self-motivated, and customer service-oriented.
• Having a Class 3 licence would be a plus.
• Computer literate, with proficiency in email and Microsoft Office. Knowledge of Zetta Solution software is a plus.
• Singaporean ONLY.

Other Information

• 6 working days per week
• Salary: S$3,300 to $3,500 (Based on experience)
• Location: Tuas office / multiple locations / islandwide

We regret to inform that only shortlisted candidates will be notified. Thank you.