Sales Operations & Experience Executive

NOSH PRODUCE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A local indoor farm company in Singapore is looking for a Sales Support Specialist to enhance B2B customer experience. This hands-on role involves maintaining product information, preparing sales materials, and ensuring effective communication with customers. Ideal candidates have 1-2 years of relevant experience, preferably in F&B or similar industries, and possess strong organizational and communication skills. Join a growing team and contribute directly to sales success while working closely with the founder.

Benefits

Hands-on exposure to B2B sales

Opportunity for career growth

Direct impact on the sales process

Qualifications

• 1–2 years of relevant working experience in sales support or similar B2B roles.
• Experience in F&B, hospitality, FMCG, agriculture or supply-driven businesses is an advantage.
• Candidates with relevant working experience will be considered regardless of academic background.

Responsibilities

• Maintain and update product catalogues and price lists.
• Prepare sales materials for customer meetings.
• Coordinate with admin on orders and deliveries.
• Prepare and execute communications to B2B customers.

Skills

Strong execution and follow-through mindset

Well-organised

Detail-oriented

Clear written and verbal communication skills

Able to manage multiple tasks

Education

Diploma or Degree in Business, Marketing, Hospitality or a related field

Tools

Google Docs

PowerPoint

Canva

Job description

Company Profile

We are a fast growing indoor farm specialising in edible flowers and specialty microgreens, supplying hotels, restaurants, caterers and F&B businesses. Our focus is on quality, freshness and reliability for professional kitchens. This role is ideal for candidates who enjoy supporting sales execution and improving the B2B customer buying experience. It is a hands-on, execution-focused role working closely with the founder.

Job Description

This role is part of the sales team and works closely with the founder to support B2B sales execution. The role focuses on sales operations and sales experience, ensuring customers receive clear, accurate and timely information, and that sales activities are well supported operationally.

This is a hands-on, execution-focused role, suitable for someone with working experience who enjoys supporting sales teams and improving how customers experience buying from us.

Key Responsibilities

Sales Operations & Execution

• Maintain and update product catalogues, price lists and product availability information




• Prepare sales materials and information required for customer meetings and follow-ups




• Coordinate with admin and operations on orders, deliveries and documentation




• Maintain basic customer records and track sales activities

Sales Experience & Customer Communication

• Prepare and execute WhatsApp broadcast communications to B2B customers (product availability, updates and promotions)




• Ensure customer communications are clear, accurate and timely




• Support follow-ups after sales meetings, sample deliveries and customer visits




• Assist in re-engaging dormant customers and supporting repeat orders

Sales Enablement & Process Support

• Support and improve sales-related processes, including sample preparation, tracking and follow-up




• Help organise customer lists and sales information for efficient follow-up




• Identify and flag issues that may affect customer buying experience or sales efficiency

Requirements

Experience

• Minimum 1–2 years of relevant working experience in sales support, commercial operations, business development support or similar B2B roles




• Experience in F&B, hospitality, FMCG, agriculture or supply-driven businesses is an advantage

Education

• Diploma or Degree in Business, Marketing, Hospitality or a related field preferred




• Candidates with relevant working experience will be considered regardless of academic background

Skills & Attributes

• Strong execution and follow-through mindset




• Well-organised, detail-oriented and reliable




• Comfortable working closely with a founder in a small team environment




• Clear written and verbal communication skills




• Able to manage multiple tasks and work independently

Presentation & Design Expectations

• Able to prepare clean, professional and easy-to-understand sales materials




• Basic presentation and formatting skills (e.g. Google Docs, PowerPoint, Canva)




• Advanced design, branding or creative skills are not required

What This Role Is Not

• Not a marketing or branding role




• Not a creative design position




• Not a cold-calling sales role

Why Join Us

• Work closely with the founder and see the direct impact of your work




• Gain hands-on exposure to B2B sales in the hospitality and F&B industry




• Opportunity to grow into business development or key account roles as the company scales




• Be part of a quality-driven, growing local business