Sales Operations Assistant

BEEWORKS PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic sales company in Singapore is looking for a Sales Operations Assistant to manage daily sales activities, ensure order fulfillment, and enhance customer experiences. Key responsibilities include processing sales orders, coordinating with various departments, and preparing sales reports. The ideal candidate should have strong communication, coordination, and problem-solving skills, alongside proficiency in Microsoft Office. This fast-paced role requires someone able to handle customer inquiries and maintain relationships with clients and partners.

Qualifications

• Strong coordination, communication, and problem-solving skills.
• Proficiency in Microsoft Office and POS/CRM systems.
• Able to work in a fast-paced, customer-focused environment.

Responsibilities

• Process and monitor daily sales orders from outlets and corporate clients.
• Ensure order accuracy, timely preparation, and delivery coordination.
• Handle enquiries, resolve complaints, and maintain relationships with key clients and partners.
• Prepare and submit sales performance reports.
• Assist in planning, implementing, and monitoring promotions.
• Liaise with operations, marketing, logistics, and finance for smooth workflow.
• Update and maintain outlets on menu changes and promotions.
• Handle correspondence, emails, and calls from vendors and internal departments.
• Ensure SOPs, licenses, and permits are updated.
• Liaise with suppliers for contracts, invoices, and delivery documentation.
• Maintain proper documentation for audits and government requirements.
• Disseminate company announcements and policy updates.

Skills

Strong coordination

Communication skills

Problem-solving skills

Proficiency in Microsoft Office

Experience with POS/CRM systems

Job description

The Sales Operations Assistant is responsible for managing daily sales activities, coordinating

between departments, and ensuring smooth order fulfilment.

Key Responsibilities

• Sales & Order Management – Process and monitor daily sales orders from outlets, and corporate clients.

• Ensure order accuracy, timely preparation, and delivery coordination.

• Handle enquiries, resolve complaints, and maintain relationships with key clients and parnership, such as delivery partners. Ensure positive customer experiences to drive repeat business.

• Sales Reporting & Analysis – Prepare and submit sales performance reports. Analyse trends

• Promotion & Campaign Support – Assist in planning, implementing, and monitoring promotions.

• Cross-Department Coordination – Liaise with operations, marketing, logistics, and finance for smooth workflow.

• Update and maintain outlets on menu changes, Sales record, promotions, and SOPs.

• Handle correspondence, emails, and calls from vendors, outlets, and internal departments.

• Ensure SOPs, licenses, and permits are updated and renewed on time.

• Liaise with suppliers for contracts, invoices, and delivery documentation.

• Maintain proper documentation for audits, licenses, and government requirements.

• Disseminate company announcements and policy updates to outlets.

Requirements

• Strong coordination, communication, and problem-solving skills.

• Proficiency in Microsoft Office and POS/CRM systems.

• Able to work in a fast-paced, customer-focused environment.