Sales Executive/Product Specialist (ENT Neuro)

Easmed Pte Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A medical equipment company in Singapore is seeking a Sales Executive/Product Specialist to drive product sales and provide customer engagement. The role involves servicing existing clients, conducting product demonstrations, and providing training for medical staff. Candidates should have a relevant degree and at least 2 years of experience in sales or marketing. This position offers the opportunity to actively participate in the medical field by attending to clinical cases and ensuring customer satisfaction.

Qualifications

• Minimum 2 years of experience in marketing/selling.
• Ability to provide training to users on product usage.
• Capable of attending to clinical cases in operating theatres.

Responsibilities

• Engage existing customers to secure additional sales.
• Conduct product demonstrations and setups.
• Provide post-sales support including training personnel.

Skills

Sales

Business Development

Negotiation

Account Management

Sales Management

Customer Relationship

Presentation Skill

Nursing

Team Player

Customer Satisfaction

Education

Degree in science, bio‑medical science, nursing or engineering

Job description

Job Description

The Sales Executive/Product Specialist is primarily responsible for securing product sales in Singapore, servicing and engaging the customers. The job holder also provides in-service training to users of products purchased by the customers and attend to clinical cases in the operating theatres.

CRITICAL WORK FUNCTIONS & KEY TASKS

Business Development and Sales

• Continually service and engage existing customers to (i) support them, (ii) understand their evolving needs, (iii) secure additional sales and (iv) develop them as advocates for the Company or products.
• Network and source for prospects and interest them to try using the Company’s products and take follow up actions with the aim to secure sales.
• Conduct Demonstration, product set‑up and hands on experience.
• Source for RFPs, prepare and submit tender documents timely and accurately; thereafter follow up with paperwork and dealing the purchasing department of the hospital/clinic and other stakeholders such as the doctors and nursing manager.
• Monitor and analyse the sales performance of products and take follow up actions.
• Profile the customers to better understand their needs and potential and develop a plan to grow the accounts.
• Develop and maintain Reference Centres.
• Scan the operating environment, keep up with developments in the medical equipment space and competitors’ activities to identify business opportunities.

Services and Support to Customers

• Provide post‑sales support and services to customers including getting their surgical and nursing personnel to be trained on the features and usage of the equipment.
• Train the users of the product personally when necessary.
• Attend to cases in the operating theatre personally for new clients.

Others

• Perform other assignments and projects as assigned by the management.

Job Requirements

• Degree, preferably in science, bio‑medical science, nursing or engineering.
• Minimum 2 years of experience in marketing/selling.

Skills

• Sales
• Business Development
• Negotiation
• Account Management
• Sales Management
• Customer Relationship
• Presentation Skill
• Nursing
• Team Player
• Customer Satisfaction