Sales Coordinator

Choon Huat Engineering Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable engineering company in Singapore is seeking a Sales Support Assistant to assist outdoor sales activities, prepare documentation, and maintain customer relationships. The ideal candidate should be bilingual in English and Chinese and preferably have experience in customer service or sales. This role offers excellent welfare benefits, work-life balance, and career growth opportunities. The company promotes a positive work culture with incentives for high performers.

Benefits

Medical benefits

Year-end performance bonus

Company transport provided

Work-life balance culture

Career growth opportunities

Qualifications

• Preferably with experience in customer service or sales and marketing function.
• Bilingual in English and Chinese for communication with clients.
• Knowledge in machinery equipment is a plus.

Responsibilities

• Support outdoor sales team in all related activities.
• Prepare sales documents such as quotations and contracts.
• Coordinate with Operations Department for sales orders.
• Handle customer enquiries and create quotations.
• Maintain service records and schedule servicing.

Skills

Customer service experience

Sales and marketing skills

Bilingual in English and Chinese

Negotiation skills

Positive work attitude

Job description

Benefits

• Excellent welfare benefits, including medical, dental, overseas team bonding trips

• Year-end performance bonus (subjected to company and personal performance)

• Location: Near Joo Koon MRT

• Company transport provided

• 5 days work week (8am to 5.30pm)

• Work life balance culture

• Career growth opportunities

Responsibilities

• Support the outdoor sales team in all sales related activities
• Prepare sales documents (sales quotation, sales contract, invoice & etc.)
• Coordinate and liaise with Operation Department pertaining to sales order and after sales supports
• Support Salesman in handling enquiries from customers including creating quotations.
• Review compliance documents and raise out any issues that affect the costing or the product quality. E.g. Additional length, bigger fuel tank or specific sound level 1m.
• Communication with clients & our 3rd party logistic supplier on documents (e.g. building plan) and date for hoisting of generator.
• Maintain and update sold machine servicing records and arrange for servicing to take place and email service report to customers. Assist service engineer to co-ordinate, plan & schedule servicing.
• Check with clients on renewal of expiring service contracts or if they need service contract.
• Check with potential & current clients (from CH base) on new opportunities, conducting a monthly follow up with them (email/phone).
• Source for and evaluate new vendors (such as piping contractors, movers, logistic, etc) in the pre-sales development phase of project for optimum cost consideration

Requirements

• Preferably with experience in customer service or sales and marketing function;
• Bilingual in English and Chinese as need to handle Chinese speaking clients
• Knowledge in machinery equipment a plus;
• Product training will be provided;
• Possess self-confidence, excellent client relationships, negotiation and sales closing technique;
• Attractive additional incentives (individual + company)
• Pro-active working attitude is a big plus
• Passionate individuals with positive work attitude will be groomed for higher posts.
• Candidate with no working experience are also welcome to apply.