Sales Assistant Manager

Consortium for Clinical Research and Innovation Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading research organization in Singapore is seeking a highly driven assistant sales manager to help oversee daily store operations. The ideal candidate will develop strategies to improve sales, handle customer complaints, recruit staff, and motivate the sales team to meet targets. Requirements include a high school diploma or GED, proven sales experience, and proficiency in Microsoft Office. The role demands strong leadership and superior customer service skills, with availability during evenings and weekends.

Qualifications

• Proven experience in sales and customer service.
• Ability to work in a fast-paced environment.
• Availability to work within opening hours including evenings and weekends.

Responsibilities

• Meet or exceed sales quotas.
• Supervise and guide sales team to motivate staff.
• Monitor performance of the sales team.
• Maintain a clean and well-stocked store.
• Build and maintain relationships with customers.

Skills

Leadership skills

Customer service skills

Problem-solving skills

Multitasking

Education

High school diploma or GED

Bachelor’s degree in marketing, communications, or related field

Tools

Microsoft Office applications

Job description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Responsibilities

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updating managers by consolidating, analysing, and forwarding daily action summaries.
• Assisting with the sales process by maintaining a fully stocked store.
• Recommending and displaying items that match customer needs.
• Maintaining an up-to-date knowledge of product features and sales promotion.
• Tracking sales expenses by tracking, consolidating, analysing, and summarizing expenses, and forwarding for reimbursement.
• Updating customer records in the company database as required.
• Perform any other duties assigned by the director.

Qualifications

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Exceptional customer service skills.
• The ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).