Sales Administrator & Representative

GAIA PETS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading online pet shop is looking for a meticulous sales administrator based in Singapore. In this role, you will manage purchase orders and invoices, verify customer information, and compile monthly sales reports. Strong networking and people skills are essential for establishing and expanding B2B and B2C relations. The ideal candidate will have experience in a sales environment and advanced administrative skills, along with the ability to work independently and enhance the company’s market presence.

Qualifications

• Experience in a sales environment required.
• Advanced skills in administration are necessary.
• Outgoing personality with good networking skills.

Responsibilities

• Establish business-to-business sales and networking.
• Receive and process purchase orders.
• Issue sales transaction invoices.
• Verify orders and customer information.
• Contact customers to answer queries.
• Maintain and update sales records.
• Compile monthly sales reports.
• Direct customer feedback to relevant teams.
• Identify new products for sale.
• Work with marketing to expand the sales network.
• Manage the shop's website and social media.
• Run and market products at trade shows.
• Support other administrative tasks as needed.

Skills

Experience in a sales environment

Advanced administrative skills

Networking and people skills

Job description

We are an online pet shop and pharmacy looking to grow our team. Operational since 2021, we are seeking a meticulous and adaptable sales administrator to manage our purchase orders and invoices. In this role, you will verify customer information, issue invoices, relay order instructions, and complete monthly sales reports.

To ensure success, sales administrators should have experience in a sales environment and advanced administrative skills. You will be tasked to establish and expand our current B2C network and have the freedom and independence to forge new B2B clients.

An outgoing personality with great networking and people skills are a must. Previous sales experiences highly preferred.

Responsibilities:

• Establish business to business sales and networking.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Directing feedback from customers to relevant teammates.
• Identifying new products to add to those on offer.
• Working with our marketing executive to expand our sales network.
• Manage our shop's website and social media presence.
• Run, manage and market products at trade show booths.
• Supporting the company with other administrative tasks, if requested.