Sales Admin

MANFIELD EMPLOYMENT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Sales Support Specialist to accurately process customer orders, respond to inquiries, and maintain customer records. The ideal candidate will have 1–3 years of relevant experience, strong communication skills, and proficiency in MS Office and ERP systems. This role involves coordinating between various internal teams to ensure efficient operations. A detail-oriented approach is key, along with the ability to multitask effectively.

Qualifications

• 1–3 years of experience in sales support, administration, or customer service.
• Good understanding of sales processes, order handling, and invoicing.
• Detail-oriented with good organizational and multitasking skills.

Responsibilities

• Receive and process customer orders accurately in the system.
• Respond to customer inquiries via email and phone promptly.
• Coordinate with internal teams to ensure smooth operations.

Skills

Sales support

Customer service

Communication skills

Organizational skills

Multitasking

Tools

MS Office (Excel, Word, Outlook)

ERP/sales systems

Job description

Responsibilities

• Receive and process customer orders accurately in the system.

• Follow up on order status and ensure timely delivery.

• Respond to customer inquiries via email and phone promptly.

• Assist in resolving customer complaints and issues.

• Maintain and update customer records and sales data.

• Prepare sales reports, inventory updates, and performance analysis.

• Coordinate with internal teams (warehouse, logistics, finance, procurement) to ensure smooth operations.

• Prepare invoices and follow up on payments with customers.

• Support sales team with documentation, quotations, and administrative tasks.

• Assist in sales and marketing activities as needed (e.g., promotions, campaigns).

Requirements

• 1–3 years of experience in sales support, administration, or customer service.

• Good understanding of sales processes, order handling, and invoicing.

• Proficient in MS Office (Excel, Word, Outlook) and ERP/sales systems.

• Strong communication skills (verbal and written).

• Detail-oriented with good organizational and multitasking skills.

• EA License No: 95C2823

• EA Personnel No: R23112241

• EA Personnel Name: Jin Yee