Sales Account Executive

EPOINT SYSTEMS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is looking for a Sales Account Executive to serve as a liaison between the sales team and clients. Responsibilities include account management, resolving client issues, identifying potential customers, and ensuring high customer satisfaction. The ideal candidate will have strong communication and negotiation skills, some sales experience, and a willingness to learn. Proficiency in English and Mandarin is preferred, making this role suitable for fresh graduates eager to enter the B2B sales sector.

Benefits

Transport allowance

Mobile Phone allowance

Multi-tier Commission Scheme

Qualifications

• Proven work experience in Sales will be an added advantage.
• Experience in B2B sales will be an added advantage.
• Hands-on experience with customer service.
• Ability to capture clients' needs and increase customer engagement.
• Solid knowledge of CRM, Accounting, ERP software will be an added advantage.
• Understanding of sales performance metrics.

Responsibilities

• Account management.
• Act as the point of contact for clients.
• Resolve problems and handle complaints in a timely manner.
• Identify new potential customers.
• Stay up-to-date with new features and products.
• Monitor and report on sales performance analytics.
• Suggest innovative ideas to increase sales and improve customer experience.

Skills

Communication skills

Negotiation skills

Customer service experience

Analytical skills

Time-management

Team player

Proficiency in English

Proficiency in Mandarin

Education

Experience in B2B sales

Proven work experience in Sales

Fresh graduates encouraged

Tools

CRM software

Accounting software

ERP software

Job description

Job Description

We are looking for a Sales Account Executive to join our Sales department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction.

As a Sales account executive, you should showcase excellent communication and negotiation skills.

You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.

Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.

Benefits Includes

• Transport allowance
• Mobile Phone allowance
• Multi-tier Commission Scheme

Responsibility

• Account management
• Act as the point of contact for clients
• Resolve problems and handle complaints in a timely manner
• Identify new potential customers
• Stay up-to-date with new features and product launches
• Establish best practices
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience

Requirements

• Proven work experience in Sales will be an added advantage
• Experience in B2B sales will be an added advantage
• Hands on experience with customer service
• Ability to capture clients needs and to increase customer engagement
• Solid knowledge of CRM, Accounting, ERP software will be an added advantage
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Strong Team Player
• Analytical and time-managment skills
• Proficient in English /Mandarin ( HQ is in Taiwan and some customers prefer to communicate in Mandarin )
• Fresh Grads are encouraged to apply