Roaming Desktop Engineer

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore is offering a 1-year contract for a role focused on providing end-user desktop support and troubleshooting services. Candidates should hold a Nitec or Diploma in IT and be comfortable managing support requests and technical escalations. Responsibilities include system imaging, maintaining IT asset records, and updating support logs. The position offers a basic salary of up to SGD 3,000, with potential bonuses and standard office hours from Monday to Friday.

Benefits

Up to 1 Month Bonus

Responsibilities

• Provide end-user desktop support and troubleshooting services.
• Manage incoming support requests, prioritize and document issues, and resolve incidents.
• Conduct system imaging and re-imaging of workstations.
• Maintain accurate records of IT assets and inventory.
• Coordinate technical escalations with third-party vendors.
• Update and maintain incident and support logs.

Education

Minimally Nitec / Diploma in Information Technology or related studies

Job description

Location (Nearest MRT)

Islandwide Options Available

Salary

Up to SGD 3,000 Basic Salary (Depending on Highest Qualification & Relevant Experience)

Bonus

Yes, up to 1 Month

Duration of Work

1 Year Contract, Renewable

Work Day & Hours

Monday to Friday, Office Hours

Responsibilities

• Provided end-user desktop support and troubleshooting services
• Managed incoming support requests, prioritized and documented issues, and resolved incidents or escalated them as needed to ensure timely resolution and adherence to service level agreements
• Conducted system imaging and re-imaging of workstations
• Maintained accurate records of IT assets and inventory
• Coordinated technical escalations with third-party vendors or specialized support teams when required
• Updated and maintained incident and support logs

Requirements

• Minimally Nitec / Diploma in Information Technology or related studies

Interested applicants, please Apply Now.

Kindly understand that only shortlisted candidates will be notified.