Retirement Payouts Specialist

Central Provident Fund Board; Singapore; Hybrid; SGD 36,000 - 48,000; Full time

Job summary

A government agency in Singapore seeks an Operations Associate for managing daily operations and member inquiries. This role emphasizes customer service excellence and collaboration within teams. Candidates should possess relevant administrative experience and a keen attention to detail. The position is a 1-year full-time contract with potential for renewal. Join us for a rewarding career in a supportive workplace that values growth and innovation.

Benefits

Medical and dental benefits

Annual leave

Flexible work model

Opportunities for professional training

Qualifications

• Relevant experience in administration or operations function.
• Capable of connecting operational tasks to organizational objectives.
• Ability to effectively resolve member inquiries.

Responsibilities

• Manage daily operations for efficient payout processing.
• Respond to member inquiries with professionalism and empathy.
• Collaborate with teams for process improvement initiatives.

Skills

Customer service focus

Relationship management

Attention to detail

Adaptability

Tools

UiPath

Lean Six Sigma

Job description

A government agency in Singapore seeks an Operations Associate for managing daily operations and member inquiries. This role emphasizes customer service excellence and collaboration within teams. Candidates should possess relevant administrative experience and a keen attention to detail. The position is a 1-year full-time contract with potential for renewal. Join us for a rewarding career in a supportive workplace that values growth and innovation.