RETAIL MANAGER

ALMADINA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A bakery company in Singapore is seeking a Bakery Retail Manager to oversee all aspects of operations, including staff management, inventory control, sales targets, and customer service. The ideal candidate will have strong leadership skills and a solid understanding of bakery operations. This role offers an opportunity to lead a team and ensure high-quality customer experiences in a dynamic environment.

Qualifications

• Strong leadership and communication skills are required.
• Financial management capabilities for operational budgets.
• Ability to resolve issues and improve customer satisfaction.

Responsibilities

• Recruit, train, and manage bakery staff efficiently.
• Monitor financial records and achieve sales targets.
• Oversee daily operations and ensure food safety compliance.

Skills

Leadership & Communication

Financial Acumen

Problem-Solving

Technical Knowledge

Customer Service

Job description

Overview

A bakery retail manager is responsible for overseeing all aspects of bakery operations, including staff management, inventory and supply ordering, sales targets, customer service, and financial record-keeping, all while maintaining a clean and appealing environment for customers and ensuring the production of high-quality baked goods. They combine leadership and communication skills with an understanding of baking, inventory, and finances to ensure the bakery meets its business goals.

Key Responsibilities

• Staff Management: Recruiting, training, scheduling, and motivating bakery staff to provide excellent customer service and achieve store goals.
• Sales and Finance: Monitoring financial records, managing cash flow, achieving sales targets, and analyzing business data to improve performance.
• Inventory Control: Managing inventory levels, ordering supplies, and ensuring products are fresh and well-organized to prevent shortages.
• Operations: Overseeing daily operations, maintaining store cleanliness, and ensuring that baked goods are prepared, displayed, and sold efficiently.
• Customer Service: Ensuring customer satisfaction by handling inquiries and complaints and maintaining a welcoming atmosphere.
• Compliance: Implementing and maintaining safety measures, adhering to food safety regulations, and following company policies.

Required Skills

• Leadership & Communication: To motivate staff and manage the team effectively.
• Financial Acumen: For managing budgets, inventory costs, and financial records.
• Problem-Solving: To resolve customer complaints and address operational challenges.
• Technical Knowledge: Understanding of bakery operations, food safety, and product display.
• Customer Service: A strong focus on ensuring a positive customer experience.