Retail Customer Service

d’skin Singapore; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

A leading beauty company in Singapore is seeking a customer-oriented Receptionist to be the first point of contact for clients. The role involves greeting clients, managing appointments, handling calls and emails, and providing general administrative support. Ideal candidates have experience in customer service, strong organisational skills, and a passion for exceptional service. The position offers competitive remuneration and career development opportunities.

Benefits

Medical coverage

Flexible work arrangements

Career development opportunities

Qualifications

• Previous experience in a receptionist or customer service role, ideally within the beauty or retail industry.
• Proficient in using standard office software and technology.
• Strong organisational and time management skills, with attention to detail.

Responsibilities

• Greeting and welcoming all clients in a friendly and professional manner.
• Handling incoming calls, emails, and messages, and providing prompt responses.
• Scheduling and managing appointments and ensuring a presentable reception area.
• Providing general administrative support such as filing and data entry.
• Assisting with ad-hoc tasks to support the office's smooth running.

Skills

Customer service orientation

Excellent communication skills

Organisational skills

Interpersonal skills

Job description

About the role

d'skin Singapore is seeking an enthusiastic and customer-oriented Receptionist to join our team in the Seletar North-East Region. As Receptionist, you will be the first point of contact for our customers, responsible for providing exceptional front-office support and creating a warm and welcoming environment. This full-time position is an excellent opportunity to develop your administrative and customer service skills within a dynamic, growing company.

What you'll be doing

• Greeting and welcoming all clients in a friendly and professional manner

• Handling incoming calls, emails and messages, and providing prompt and courteous responses

• Scheduling and managing appointments, and ensuring the reception area is well‑organised and presentable

• Providing general administrative support, such as filing, photocopying, and data entry

• Assisting with other ad‑hoc tasks as required to support the smooth running of the office

What we're looking for

• Previous experience in a receptionist or customer service role, ideally within the beauty or retail industry

• Excellent communication and interpersonal skills, with the ability to interact with a diverse range of clients

• Strong organisational and time management skills, with attention to detail

• Proficient in using standard office software and technology

• A friendly, professional and helpful attitude, with a passion for providing exceptional customer service

• Weekend working environment

What we offer

At d'skin Singapore, we are committed to creating a positive and supportive work environment for our employees. We offer competitive remuneration, opportunities for career development, and a range of benefits including medical coverage and flexible work arrangements. If you're looking to join a dynamic and growing company, we encourage you to apply now.